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Erlebnisprodukte in Hotellerie und Tourismus : erfolgreiche Inszenierung und Qualitätsmessung
Brunner-Sperdin, Alexandra - 2008
Persistent link: https://www.econbiz.de/10003688713
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Exploring consumers' subjective shopping experiences in directly operated luxury brand stores
Kauppinen-Räisänen, Hannele; Mühlbacher, Hans; … - In: Journal of retailing and consumer services 57 (2020), pp. 1-8
Persistent link: https://www.econbiz.de/10012305873
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Retrospective: the importance of servicescapes in leisure service settings
Wakefield, Kirk L.; Blodgett, Jeffrey - In: The journal of services marketing 30 (2016) 7, pp. 686-691
Persistent link: https://www.econbiz.de/10011590914
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How do customers respond to external store environment? : analyzing the new luxury segment
Raggiotto, Francesco; Mason, Michela C.; Moretti, Andrea; … - In: Journal of global scholars of marketing science : … 33 (2023) 3, pp. 332-348
Persistent link: https://www.econbiz.de/10014319610
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Exploring the forms of dysfunctional customer behaviour : a study of differences in servicescape and customer disaffection with service
Daunt, Kate L.; Harris, Lloyd C. - In: Journal of marketing management : MM 28 (2012) 1/2, pp. 129-153
Persistent link: https://www.econbiz.de/10009488952
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In-store logistics : an analysis of on-shelf availability and stockout responses for three product groups
McKinnon, Alan C.; Mendes, D.; Nababteh, M. - In: International journal of logistics : research and … 10 (2007) 3, pp. 251-268
Persistent link: https://www.econbiz.de/10003534442
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In-store quality (in)congruency as a driver of perceived legitimacy and shopping behavior
Chaney, Damien; Lunardo, Renaud; Saintives, Camille - In: Journal of retailing and consumer services 24 (2015), pp. 51-59
Persistent link: https://www.econbiz.de/10010528609
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An empirical study of store environment influence on consumer multi-perceived values toward patronage intentions
Hsu, Tsuen-Ho; Chiu, Yen-Ting Helena; Lee, Yi-Jung - In: European retail research 26 (2012) 2, pp. 19-46
Persistent link: https://www.econbiz.de/10009728700
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Comparing the effect of store remodeling on new and existing customers
Dagger, Tracey S.; Danaher, Peter J. - In: Journal of marketing 78 (2014) 3, pp. 62-80
Persistent link: https://www.econbiz.de/10010360426
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Special issue: Retail atmospherics and in-store nonverbal cues
Grewal, Dhruv (contributor) - 2014
Persistent link: https://www.econbiz.de/10010382594