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~subject:"Service quality"
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Service quality
Fuzzy sets
27
Fuzzy-Set-Theorie
27
Lieferkette
26
Supply chain
26
India
25
Indien
25
Dienstleistungsqualität
19
Multi-criteria analysis
16
Multikriterielle Entscheidungsanalyse
16
Management information system
15
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15
Benchmarking
12
Decision support systems
11
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10
Entscheidung
10
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USA
6
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Data envelopment analysis
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Data-Envelopment-Analyse
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Einzelhandel
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English
18
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Mahapatra, Siba Sankar
12
Sreekumar
9
Debata, Bikash Ranjan
4
Patel, S. K.
4
Patnaik, Bhaswati
4
Satapathy, Suchismita
4
Gopalan, Rema
3
Mahapatra, Sabita
3
Mishra, Pravudatta
3
Biswas, A.
2
Khan, M. S.
2
Satpathy, Biswajit
2
Acharjya, D. P.
1
Beriha, G. S.
1
Desai, Mayuri
1
Gopalam, Rema
1
Khan, Mohammed Sadique
1
Sree, Kumar
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Benchmarking : an international journal ; BIJ
4
International journal of Indian culture and business management
4
International journal of productivity and quality management : IJPQM
2
Asian Academy of Management journal : AAMJ
1
International journal of business performance management
1
International journal of logistics systems and management
1
International journal of operations and quantitative management : IJOQM
1
International journal of procurement management
1
International journal of services and operations management
1
Journal of medical marketing : device, diagnostic and pharmaceutical marketing
1
New business opportunities in the growing e-tourism industry
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ECONIS (ZBW)
18
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1
Service quality of Indian banks : a fuzzy inference system approach
Sreekumar
;
Mahapatra, Sabita
;
Mahapatra, Siba Sankar
- In:
Asian Academy of Management journal : AAMJ
20
(
2015
)
2
,
pp. 59-80
Persistent link: https://www.econbiz.de/10011493202
Saved in:
2
Development of an instrument for measuring service quality of medical tourism in India
Debata, Bikash Ranjan
;
Patnaik, Bhaswati
;
Mahapatra, …
- In:
International journal of Indian culture and business …
4
(
2011
)
6
,
pp. 589-608
Persistent link: https://www.econbiz.de/10009377767
Saved in:
3
An integrated approach for service quality improvement in medical tourism : an Indian perspective
Debata, Bikash Ranjan
;
Patnaik, Bhaswati
;
Mahapatra, …
- In:
International journal of services and operations management
13
(
2012
)
1
,
pp. 119-145
Persistent link: https://www.econbiz.de/10009628966
Saved in:
4
Service quality evaluation of technical institutions using data envelopment analysis
Khan, M. S.
;
Mahapatra, Siba Sankar
;
Sreekumar
- In:
International journal of productivity and quality …
3
(
2008
)
1
,
pp. 127-143
Persistent link: https://www.econbiz.de/10003629510
Saved in:
5
A comparative study of service quality between private and public hospitals : empirical evidences from India
Mahapatra, Sabita
- In:
Journal of medical marketing : device, diagnostic and …
13
(
2013
)
2
,
pp. 115-127
Persistent link: https://www.econbiz.de/10009766201
Saved in:
6
Impact of participation on behaviour outcomes in health care service
Mahapatra, Sabita
- In:
Benchmarking : an international journal ; BIJ
24
(
2017
)
4
,
pp. 1082-1098
Persistent link: https://www.econbiz.de/10011653530
Saved in:
7
A neural network approach for assessing quality in technical education: an empirical study
Mahapatra, Siba Sankar
;
Khan, M. S.
- In:
International journal of productivity and quality …
2
(
2007
)
3
,
pp. 287-306
Persistent link: https://www.econbiz.de/10003434782
Saved in:
8
Service quality evaluation in electricity utility industry : an empirical study in India
Satapathy, Suchismita
;
Patel, S. K.
;
Mahapatra, Siba Sankar
- In:
International journal of Indian culture and business …
5
(
2012
)
1
,
pp. 59-75
Persistent link: https://www.econbiz.de/10009488123
Saved in:
9
Medical tourism service quality : an Indian perspective
Debata, Bikash Ranjan
;
Mahapatra, Siba Sankar
;
Patnaik, …
- In:
New business opportunities in the growing e-tourism industry
,
(pp. 149-180)
.
2015
Persistent link: https://www.econbiz.de/10011391892
Saved in:
10
Interrelations of service quality and service loyalty dimensions in medical tourism : a structural equation modelling approach
Debata, Bikash Ranjan
;
Patnaik, Bhaswati
;
Mahapatra, …
- In:
Benchmarking : an international journal ; BIJ
22
(
2015
)
1
,
pp. 18-55
Persistent link: https://www.econbiz.de/10010519965
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