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Service quality
Agribusiness
12,688
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Line, Nathaniel D.
11
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10
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7
Mattila, Anna S.
7
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6
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6
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4
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3
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3
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Cho, Meehee
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3
Gan, Bernard
3
Ha, Jooyeon
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Hwang, Jinsoo
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International journal of hospitality management
110
International journal of contemporary hospitality management
33
Journal of hospitality marketing & management
32
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
20
Journal of retailing and consumer services
11
Journal of hospitality and tourism insights
10
Journal of travel and tourism marketing
8
The Cornell hospitality quarterly
8
Journal of business research : JBR
7
Quality management journal : QMJ
7
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
7
Services marketing quarterly
6
Cogent business & management
5
Asia Pacific journal of marketing and logistics
4
Cornell hospitality quarterly : CQ
4
International journal of quality and service sciences
4
Journal of Tourism, Heritage & Services Marketing : JTHSM
4
Managing service quality : MSQ ; an international journal
4
Marketing intelligence & planning
4
Service business
4
The TQM journal : the international review of organizational improvement
4
The service industries journal
4
Tourism management : research, policies, practice
4
Applied economics letters
3
International journal of quality & reliability management
3
International journal of services and operations management
3
International journal of services, economics and management
3
Journal of operations management
3
Journal of revenue and pricing management
3
Management science : journal of the Institute for Operations Research and the Management Sciences
3
The journal of services marketing
3
Tourism management perspectives : TMP
3
Working paper / National Bureau of Economic Research, Inc.
3
Advances in regulatory economics
2
American economic journal : a journal of the American Economic Association
2
Benchmarking : an international journal ; BIJ
2
Discussion paper / Tinbergen Institute
2
Enlightening tourism : ET ; a pathmaking journal
2
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Food policy : economics planning and politics of food and agriculture
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ECONIS (ZBW)
583
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586
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1
A firm-specific analysis of service quality costs
Johnston, Ahren
;
Ozment, John
- In:
International journal of logistics : research and …
18
(
2015
)
5
,
pp. 387-401
Persistent link: https://www.econbiz.de/10011482329
Saved in:
2
Consumer perceptions of nonnutritive sweetened
coffee
in the quick service restaurant industry
Mathe-Soulek, Kimberly
;
Roseman, Mary G.
- In:
Journal of food products marketing
21
(
2015
)
3
,
pp. 293-305
Persistent link: https://www.econbiz.de/10011432238
Saved in:
3
Relative impacts from product quality, service quality, and experience quality on customer perceived value and intention to shop for the
coffee
shop market
Yu, Hueiju
;
Fang, Wenchang
- In:
Total quality management & business excellence : an …
20
(
2009
)
11/12
,
pp. 1273-1285
Persistent link: https://www.econbiz.de/10003925339
Saved in:
4
An empirical study to diagnose the outcomes of customers' experiences in trendy
coffee
shops
Nadiri, Halil
;
Gunay, G. Nazan
- In:
Journal of business economics and management
14
(
2013
)
1
,
pp. 22-53
Persistent link: https://www.econbiz.de/10009732742
Saved in:
5
Does customer satisfaction on product quality illustrates loyalty of agricultural product?
Sadeli, Agriani H.
;
Utami, Hesty N.
;
Rahmanissa, Rayi
- In:
International journal of applied business and economic …
14
(
2016
)
1
,
pp. 223-232
Persistent link: https://www.econbiz.de/10011547456
Saved in:
6
Promote the price promotion : the effects of price promotions on customer evaluations in
coffee
chain stores
Huang, Hui-chun
;
Chang, Ya-ting
;
Yeh, Che-yi
;
Liao, …
- In:
International journal of contemporary hospitality management
26
(
2014
)
7
,
pp. 1065-1082
Persistent link: https://www.econbiz.de/10010426077
Saved in:
7
Quality infrastructure services capability assessment in the
coffee
value chain
Demissie, Mesfin
;
Tsegaye, Dagne
;
Abebe, Birhanu Beshah
; …
- In:
International journal of quality and innovation : IJQI
5
(
2021
)
2
,
pp. 158-180
Persistent link: https://www.econbiz.de/10012613725
Saved in:
8
The influence of self-congruity on customer loyalty of
coffee
shops : evidence from global-chain and local-chain
coffee
shops in Indonesia
Anjani, Dela
;
Dewi, Ike Janita
- In:
ASEAN marketing journal : Association of Southeast …
12
(
2020
)
2
,
pp. 121-133
Persistent link: https://www.econbiz.de/10012503618
Saved in:
9
Business sustainability for small
coffee
shops : the role of leader and quality
Najib, Mukhamad
;
Fahma, Farah
- In:
International journal of productivity and quality …
39
(
2023
)
4
,
pp. 536-553
Persistent link: https://www.econbiz.de/10014364130
Saved in:
10
Antecedents and consequences of brand equity : evidence from Starbucks
coffee
brand
Ren, YuXuan
;
Choe, Yunseon
;
Song, Hak-jun
- In:
International journal of hospitality management
108
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013482336
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