Narrow search
Showing 1 - 10 of 4,367
Cover Image
The impact of consumption goals on flat-rate choice : can "hedonizing" a service increase customers' propensity to choose a flat rate?
Uhrich, Fabian; Schumann, Jan Hendrik; Wangenheim, … - In: Journal of service research : JSR 16 (2013) 2, pp. 216-230
Persistent link: https://www.econbiz.de/10009774870
Cover Image
Customer satisfaction and consumer expenditure in selected European countries
Yeung, Matthew C. H.; Ramasamy, Bala; Chen, Junsong; … - In: International journal of research in marketing : IJRM ; … 30 (2013) 4, pp. 406-416
Persistent link: https://www.econbiz.de/10010223383
Cover Image
Opportunities for craft consumption : analysis of the quality perceived by consumers
Molina, Arturo; Aranda, Evangelina; Martin, Victor J.; … - In: International journal of globalisation and small … 6 (2014) 1, pp. 64-78
Persistent link: https://www.econbiz.de/10010483057
Cover Image
Quality provision under referral consumption
Navarro, Noemí - 2008
Persistent link: https://www.econbiz.de/10003826149
Cover Image
Bringing them back to spend more : student foodservice experiences to satisfy their taste buds
Ali, Faizan; Ryu, Kisang - In: Young consumers : insight and ideas for responsible … 16 (2015) 2, pp. 235-248
Persistent link: https://www.econbiz.de/10011382852
Cover Image
The impact of service quality and customer satisfaction on consumer spending in wineries
Lee, Kyuho; Madanoglu, Melih; Ha, Inhyuck; Fritz, Anisya - In: The service industries journal 41 (2021) 3/4, pp. 248-260
Persistent link: https://www.econbiz.de/10012483671
Cover Image
Quantitative explorations of the aggregate economy
Schoellman, Todd - 2007
Persistent link: https://www.econbiz.de/10009689763
Cover Image
Decision-making within the household : the role of autonomy and differences in preferences
Alem, Yonas; Hassen, Sied; Köhlin, Gunnar - 2020
We use a field experiment to identify how differences in preferences and autonomy in decision-making result in low willingness-to-pay (WTP) for technologies that can benefit all members of the household. We create income earning opportunities to empower households and elicit their WTP for fuel,...
Persistent link: https://www.econbiz.de/10012320215
Cover Image
Interpreting value in the customer service experience using customer-dominant logic
Tynan, Caroline; McKechnie, Sally; Hartley, Stephanie - In: Journal of marketing management : MM 30 (2014) 9/10, pp. 1058-1081
Persistent link: https://www.econbiz.de/10010411295
Cover Image
Drivers of customer behavioral intentions and the relationship with service quality in specific industry contexts
Veloso, Cláudia Miranda; Sousa, Bruno - In: The international review of retail, distribution and … 32 (2022) 1, pp. 43-58
Persistent link: https://www.econbiz.de/10012873358