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Clarifying the impact of social escapism in users' acceptance for online entertaining services : an extension of the technology acceptance model based on online karaoke television...
Chen, Hsiu-Ju; Lu, Jhih-Ting; Phillips, Brandis - In: Information systems management 33 (2016) 2, pp. 141-153
Persistent link: https://www.econbiz.de/10011529796
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The case of Amazon.com : towards a conceptual framework of online customer service experience (OCSE) using the emerging consensus technique (ECT)
Klaus, Philipp - In: The journal of services marketing 27 (2013) 6, pp. 443-457
Persistent link: https://www.econbiz.de/10010198163
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The influence of a virtual agent on web-users' desire to visit the company : the case of restaurant's web site
Etemad-Sajadi, Reza - In: International journal of quality & reliability management 31 (2014) 4, pp. 419-434
Persistent link: https://www.econbiz.de/10010341326
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Web aesthetics effects on user decisions : impact of exposure length on website quality perceptions and buying intentions
Lorenzo-Romero, Carlota; Constantinides, Efthymios; … - In: Journal of internet commerce 12 (2013) 1/4, pp. 76-105
Persistent link: https://www.econbiz.de/10010248483
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An experimental based investigation into the effects of website interactivity on customer behavior in on-line purchase context
Islam, Hafizul; Jebarajakirthy, Charles; Shankar, Amit - In: Journal of strategic marketing 29 (2021) 2, pp. 117-140
Persistent link: https://www.econbiz.de/10012484043
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Impact of electronic servicescape of online gaming on customer engagement
Dutta, Abhisek - In: Journal of electronic commerce in organizations : the … 18 (2020) 2, pp. 49-63
Persistent link: https://www.econbiz.de/10012292160
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Determining the reliability and validity of online reputation databases for lodging : Booking.com, TripAdvisor, and HolidayCheck
Rodríguez-Díaz, Manuel; Espino Rodríguez, Toms F. - In: Journal of vacation marketing : an international journal 24 (2018) 3, pp. 261-274
Persistent link: https://www.econbiz.de/10011912209
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Angry customers, e-world-of-mouth and incentives for quality provision
Heyes, Anthony; Kapur, Sandeep - In: Journal of economic behavior & organization : JEBO 84 (2012) 3, pp. 813-828
Persistent link: https://www.econbiz.de/10009703165
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Public Value : Theorie und Praxis im internationalen Vergleich
Karmasin, Matthias (ed.); Süssenbacher, Daniela (contributor) - 2011 - 1. Aufl.
Persistent link: https://www.econbiz.de/10008669178
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Quality of Media Use Measurement
Coromina, Lluís - 2010
Given the importance of the media in all societies, the Central Coordinating Team of the European Social Survey (ESS) asked Ken Newton to propose a module for Media use that could be used in the core questionnaire of the ESS. Together with the Central Coordinating Team of the ESS, a module for...
Persistent link: https://www.econbiz.de/10013149964