//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Service quality"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
The factor structure of touris...
Similar by subject
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Service quality
Südkorea
21,239
South Korea
21,074
Tourismus
20,824
Tourism
20,822
Customer satisfaction
15,261
Taiwan
14,108
Kundenzufriedenheit
13,675
Tourism industry
11,197
Tourismuswirtschaft
11,197
Consumer behaviour
7,735
Konsumentenverhalten
7,491
Dienstleistungsqualität
6,573
Urlaubsverhalten
6,090
Holiday behaviour
6,069
Relationship marketing
5,932
Beziehungsmarketing
5,886
China
4,599
Tourismusmarketing
3,509
Tourism marketing
3,491
Tourism destination
3,292
Tourismusregion
3,277
Japan
2,985
USA
2,939
Welt
2,895
World
2,861
United States
2,835
Theorie
2,792
International tourism
2,774
Theory
2,766
Internationaler Tourismus
2,744
Deutschland
2,503
Wirtschaftswachstum
2,484
Economic growth
2,404
tourism
2,354
Germany
2,185
Destination management
2,068
Destinationsmanagement
2,057
Tourismuspolitik
1,994
Tourism policy
1,988
more ...
less ...
Online availability
All
Undetermined
3,144
Free
1,131
Type of publication
All
Article
5,928
Book / Working Paper
849
Type of publication (narrower categories)
All
Article in journal
5,540
Aufsatz in Zeitschrift
5,540
Aufsatz im Buch
176
Book section
176
research-article
141
Graue Literatur
85
Non-commercial literature
85
Hochschulschrift
72
Conference paper
56
Konferenzbeitrag
56
Arbeitspapier
51
Working Paper
51
Thesis
49
Case study
33
Fallstudie
33
Collection of articles of several authors
32
Sammelwerk
32
Konferenzschrift
18
Aufsatzsammlung
17
case-report
11
conceptual-paper
10
review-article
10
Article
9
Conference proceedings
9
Bibliografie enthalten
5
Bibliography included
5
Collection of articles written by one author
4
Sammlung
4
review
4
Bibliografie
3
Guidebook
3
Ratgeber
3
Reprint
3
viewpoint
3
Interview
2
Systematic review
2
Übersichtsarbeit
2
Bibliography
1
CD-ROM, DVD
1
Elektronischer Datenträger
1
more ...
less ...
Language
All
English
6,587
German
164
Undetermined
20
French
3
Spanish
2
Italian
1
Polish
1
Portuguese
1
more ...
less ...
Author
All
Han, Heesup
35
Prentice, Catherine
23
Mattila, Anna S.
22
Prybutok, Victor R.
21
Sharma, Piyush
21
Usman, Osly
19
Wong, IpKin Anthony
17
Shahin, Arash
15
Balaji, M. S.
14
McColl-Kennedy, Janet R.
14
Söderlund, Magnus
14
Bilgihan, Anil
12
Edvardsson, Bo
12
Gustafsson, Anders
12
Ali, Faizan
11
Grégoire, Yany
11
Hyun, Sunghyup Sean
11
Jang, Soocheong
11
Van Vaerenbergh, Yves
11
Akroush, Mamoun N.
10
Amin, Muslim
10
Guchait, Priyanko
10
Hsu, Maxwell K.
10
Izogo, Ernest Emeka
10
Ladhari, Riadh
10
Lee, Jin-soo
10
Qu, Hailin
10
Quach, Sara
10
Ringle, Christian M.
10
Roy, Sanjit
10
Ryu, Kisang
10
Sparks, Beverley
10
Sreejesh, S.
10
Su, LuJun
10
Gong, Taeshik
9
Gursoy, Dogan
9
Hammerschmidt, Maik
9
Hsu, Cathy H. C.
9
Klaus, Philipp
9
Qin, Hong
9
more ...
less ...
Institution
All
Excellence-in-Service-Konferenz <6., 2016, Koblenz>
3
Nomos Verlagsgesellschaft
3
IGI Global
2
Springer Fachmedien Wiesbaden
2
Volkswirtschaftliche Fakultät, Ludwig-Maximilians-Universität München
2
ANZMAC Conference <2019, Wellington>
1
Australian and New Zealand Marketing Academy
1
Books on Demand GmbH <Norderstedt>
1
Brandenburgische Technische Universität Cottbus-Senftenberg
1
Center for Service Excellence
1
Christel DeHaan Tourism and Travel Research Institute <Nottingham>
1
Conference on "Service Quality in Hospitality and Tourism: Experiencing Persian Heritage" <2016, Isfahan>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
1
Cornell University / Food and Nutrition Policy Program
1
Deidesheimer Gespräche zur Tourismuswissenschaft <2., 2015, Deidesheim>
1
Deutscher Reisebüro-Verband
1
Deutschland / Bundeswehr / Universität Hamburg
1
Erasmus Research Institute of Management
1
European Business School <Oestrich-Winkel>
1
European Society for Opinion and Marketing Research
1
Fachhochschule Bonn-Rhein-Sieg
1
Górnośląska Wyższa Szkoła Handlowa Im. Wojciecha Korfantego
1
International Conference on Services Management <North Cyprus)>
1
Konferenz Medizintourismus <1, 2007, Sankt Augustin>
1
Leuphana Universität Lüneburg
1
Ludwig-Maximilians-Universität München
1
Marketing Research Congress <44, 1991, Luxembourg>
1
Marketing Research Symposium <1977, Bloomington, Ind.>
1
Melbourne
1
National Bureau of Economic Research
1
Organisation of Islamic Cooperation / Standing Committee for Economic and Commercial Cooperation
1
Peter Lang GmbH
1
Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
1
Verlag Dr. Kovač
1
Volkswirtschaftliches Institut für Mittelstand und Handwerk an der Universität Göttingen
1
Österreich / Bundesministerium für Verkehr, Innovation und Technologie
1
more ...
less ...
Published in...
All
International journal of hospitality management
224
Journal of retailing and consumer services
214
Journal of business research : JBR
146
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
143
The journal of services marketing
130
The service industries journal
127
Journal of hospitality marketing & management
98
Journal of travel and tourism marketing
98
International journal of contemporary hospitality management
94
Journal of air transport management
80
Services marketing quarterly
80
Tourism management : research, policies, practice
78
Service business
68
The TQM journal : the international review of organizational improvement
63
Cogent business & management
57
International journal of quality and service sciences
57
International journal of services and operations management
55
Journal of service research : JSR
52
Total quality management & business excellence
51
International journal of quality & reliability management
50
International journal of productivity and quality management : IJPQM
48
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
48
Journal of service management
46
Asia Pacific journal of marketing and logistics
45
International journal of services, economics and management
45
Managing service quality : MSQ ; an international journal
45
The international journal of bank marketing : IJBM
37
Quality management journal : QMJ
36
Journal of Asian finance, economics and business : JAFEB
35
Journal of Services Marketing
35
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
30
International journal of services and operations management : IJSOM
29
Journal of service research
29
Journal of strategic marketing
29
Journal of the Academy of Marketing Science
28
Tourism management perspectives : TMP
27
International journal of electronic marketing and retailing : IJEMR
26
Psychology & marketing
26
International journal of electronic customer relationship management : IJECRM
25
Journal of service theory and practice : JSTP
25
more ...
less ...
Source
All
ECONIS (ZBW)
6,564
Other ZBW resources
179
RePEc
21
EconStor
9
BASE
4
Showing
1
-
10
of
6,777
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Are image and quality of tourist services strategic determinants of satisfaction? : millennials' perspective in emerging destinations
Travar, Irena
;
Todorović, Nikola
;
Pavlović, Sanja
; …
- In:
Administrative Sciences : open access journal
12
(
2022
)
3
,
pp. 1-26
appropriate business
tourism
model in emerging destinations that can further help them to become more competitive. …
Persistent link: https://www.econbiz.de/10013286731
Saved in:
2
Tourist experience quality and loyalty to an island destination : the moderating impact of destination image
Moon, Hyoungeun
;
Han, Heesup
- In:
Journal of travel and tourism marketing
36
(
2019
)
1
,
pp. 43-59
Persistent link: https://www.econbiz.de/10012179362
Saved in:
3
Effects of interpretive guiding outcomes on tourist satisfaction and behavioral intention
Huang, Songshan
;
Weiler, Betty
;
Assaker, Guy
- In:
Journal of travel research : a quarterly publication of …
54
(
2015
)
3
,
pp. 344-358
Persistent link: https://www.econbiz.de/10010527084
Saved in:
4
The impact of tour service performance on tourist satisfaction and behavioral intentions : a study of Chinese tourists in Hong Kong
Chan, Andrew
;
Hsu, Cathy H. C.
;
Baum, Tom
- In:
Journal of travel and tourism marketing
32
(
2015
)
1/2
,
pp. 18-33
Persistent link: https://www.econbiz.de/10011312616
Saved in:
5
Effects of tour guide interpretation and tourist satisfaction on destination loyalty in
Taiwan
's Kinmen battlefield
tourism
: perceived playfulness and perceived flow as moderators
Kuo, Nien-Te
;
Chang, Kuo-Chien
;
Cheng, Yi-Sung
;
Lin, …
- In:
Journal of travel and tourism marketing
33
(
2016
),
pp. 103-122
Persistent link: https://www.econbiz.de/10011485033
Saved in:
6
The effect of experience quality on behaviour intention : the mediating role of tourists' perceived value in subak cultural landscape of Bali, Indonesia
Dalimunthe, Gallang Perdhana
;
Sudarma, Yuyus Suryana
; …
- In:
International journal of business and systems research …
16
(
2022
)
5/6
,
pp. 515-532
Persistent link: https://www.econbiz.de/10014232865
Saved in:
7
Effect of Destination Image, Tourist Motivation, Service Quality and Perceived Value to the Tourists Satisfaction in Jakarta
Chairani, Fani
-
2020
visited
tourism
destinations in Jakarta in 2019. The samples used for this study was 200 respondents. Analysis of the data in …
Persistent link: https://www.econbiz.de/10012845056
Saved in:
8
How do destination negative events trigger tourists' perceived betrayal and boycott? : the moderating role of relationship quality
Su, LuJun
;
Jia, Bocong
;
Huang, Yinghua
- In:
Tourism management : research, policies, practice
92
(
2022
),
pp. 1-15
Persistent link: https://www.econbiz.de/10013326665
Saved in:
9
Travel motivations of Iranian tourists to Turkey and their satisfaction level with all-inclusive package tours
Ozturk, Yuksel
;
San, Rana Allahyari
;
Okumus, Fevzi
; …
- In:
Journal of vacation marketing
25
(
2019
)
1
,
pp. 25-36
Persistent link: https://www.econbiz.de/10011986581
Saved in:
10
Decoding tourist satisfaction and loyalty at hotels : a confirmatory factor analytic approach
Adil, Mohd
;
Nasir, Mohd
;
Kumar, Mukesh
- In:
International journal of productivity and quality …
34
(
2021
)
4
,
pp. 561-580
Persistent link: https://www.econbiz.de/10013093171
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->