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The effect of cuisine creativity on customer emotions

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Exploring the value co-destruction model for on-line deviant behaviors of hotel customers

Yeh, Shih-Shuo; Fotiadis, Anestis K.; Chiang, Tai-Ying; … - In: Tourism management perspectives : TMP 33 (2020), pp. 1-10

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Smiling for tips? : will restaurant servers’ actions affect customers’ emotional contagion and tipping behavior?

Hsiao, Chih-Hui; Chien, Chia-Hsuan; Yeh, Shih-Shuo; … - In: Tourism review 77 (2022) 3, pp. 964-985

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Exploring the impact of social media platform image on hotel customers' visit intention

Ho, Juei-Ling; Chen, Kuan-Ying; Wang, Lan-Hsun; Yeh, … - In: International journal of contemporary hospitality management 34 (2022) 11, pp. 4206-4226

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Linking team learning climate to service performance : the role of individual- and team-level adaptive behaviors in travel services

Peng, Jiamin; Xie, Lishan; Zhou, Lian; Huan, Tzung-cheng - In: Tourism management : research, policies, practice 91 (2022), pp. 1-13

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Good or bad staff? : hotel employees' core self-evaluations impacting service effort and service sabotage considering leader-member exchange moderation

Dai, You-De; Zhuang, Wen-Long; Hsu, Shih-Yun; Huan, … - In: Tourism management perspectives : TMP 32 (2019), pp. 1-9

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Exploring key factors influencing customer behavioral intention in robot restaurants

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Exploring the effects of customers' assessments of a restaurant's atmospherics and emotional assessments on a fine-dining experience and intentions to return

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Investigating the influence of thriving at work on hotel employees' service performance with the moderating effect of leader-member exchange

Chang, Chen-Chieh; Zhuang, Wen-Long; Hung, Chien-Wen; … - In: International journal of hospitality management 119 (2024), pp. 1-10

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Restaurant's famous dish FTQ : improperly prepared meal

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