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Kärnä, Sami; Junnonen, Juha-Matti - In: Benchmarking : an international journal ; BIJ 23 (2016) 7, pp. 2092-2108

Persistent link: https://www.econbiz.de/10011548321

Modelling service quality in the construction industry

Sunindijo, Riza Yosia; Hadikusumo, Bonaventura H. W.; … - In: International journal of business performance management 15 (2014) 3, pp. 262-276

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Relationship quality in construction projects : a subcontractor perspective of principal contractor relationships

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Measuring Service Quality in Construction Project Management Service at Aic Management Co., Ltd.- a Dimension-by-Dimension Analysis

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In construction industry today, the consultancy companies need to improve service quality- an important part of …. The question is whether the dimensions applied to measure the quality of the generic services can be applied to … assessment on service quality at AIC Management Co., Ltd based on SERVQUAL, a form of dimension-by-dimension analysis. The …

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Quality auditing in construction projects : a handbook

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Measuring service quality in construction project management service at AIC Management Co., Ltd : a dimension-by-dimension analysis

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TQM application by engineering consultants in Hong Kong

Lau, Andrew W. T.; Li, Y. S.; Tang, Siu-lam; Chau, K. W. - In: The TQM journal : the international review of … 28 (2016) 4, pp. 561-587

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Measuring the service gaps in the roles of quantity surveyors in the emerging market

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Quality evaluation of residential houses : the development of a real-time quality assessment tool

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Ensuring quality in higher education institutions : going beyond quality assurance system

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