Narrow search
Showing 1 - 10 of 21,775
Cover Image
The anomaly of airline passenger behavioral intention : a comparison between low-cost and full-service airlines
Auryn Rachma Maulisa; Rahayu Hijrah Hati - In: ASEAN marketing journal : Association of Southeast … 10 (2018) 2, pp. 75-90
Persistent link: https://www.econbiz.de/10012106923
Cover Image
How do full-service carriers and low-cost carriers passengers perceived service dimensions, passengers' satisfaction, and loyalty differently? : an empirical study
Chow, Yuk Ting Hester; Li, Chi Ho; Mak, Shu-Lun; Li, … - In: Journal of industrial engineering and management : JIEM 15 (2022) 4, pp. 587-613
Purpose: In this study, group differences between full-service carriers (FSC) and low-cost carriers (LCC) in loyalty constructs are investigated, revealing the relationship between service quality and loyalty. This work focuses on five dimensions, including tangibility, empathy, assurance,...
Persistent link: https://www.econbiz.de/10014512868
Cover Image
The hybrid airline model : generating quality for passengers
Avram, Bogdan - In: Expert journal of business and management 5 (2017) 2, pp. 149-154
Persistent link: https://www.econbiz.de/10011791401
Cover Image
Explore airlines' brand niches through measuring passengers' repurchase motivation : an application of Rasch measurement
Chang, Hsin-Li; Yang, Cheng-Hua - In: Journal of air transport management 14 (2008) 3, pp. 105-112
Persistent link: https://www.econbiz.de/10003731224
Cover Image
Influence of the state-owned airlines on passenger satifaction
López-Bonilla, Jesús Manuel; López-Bonilla, Luis Miguel - In: Journal of air transport management 14 (2008) 3, pp. 143-145
Persistent link: https://www.econbiz.de/10003731293
Cover Image
An empirical analysis of the competitive effects of the Delta/Continental/Northwest code-share alliance
Gayle, Philip G. - In: The journal of law & economics 51 (2008) 4, pp. 743-766
Persistent link: https://www.econbiz.de/10003808649
Cover Image
Passenger perceptions of service quality : Korean and Australian case studies
Park, Jin-woo - In: Journal of air transport management 13 (2007) 4, pp. 238-242
Persistent link: https://www.econbiz.de/10003485439
Cover Image
Multi-class demand with capacity constraints : theory and estimation
Battersby, Bryn; Oczkowski, Edward A. - In: Journal of transport economics and policy 44 (2010) 1, pp. 59-78
Persistent link: https://www.econbiz.de/10003932575
Cover Image
Competing on value : perspectives on business class aviation
Claussen, Jan; O'Higgins, Eleanor - In: Journal of air transport management 16 (2010) 4, pp. 202-208
Persistent link: https://www.econbiz.de/10003970646
Cover Image
Passenger complaints under irregualr airline conditions : cross-culture study
Kim, Yu-kyoung; Lee, Hyung-ryong - In: Journal of air transport management 15 (2009) 6, pp. 350-353
Persistent link: https://www.econbiz.de/10003989135