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Passengers' perceived service quality : a construct validation
Dhawan, Ritu; Sandhu, H. S. - In: Business analyst : a refereed journal of Shri Ram … 36 (2015) 1, pp. 82-105
Persistent link: https://www.econbiz.de/10011533006
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Service quality in manufacturing supply chains : a bi-directional perspective from Indian SMEs
Gandhi, Surjit Kumar; Sachdeva, Anish; Gupta, Ajay - In: International journal of logistics systems and … 35 (2020) 2, pp. 149-203
Persistent link: https://www.econbiz.de/10012177776
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Leadership styles and customer loyalty : a lesson from emerging Southeast Asia's airlines industry
Rizan, Mohamad; Ari Warokka; Wibowo, Agus; Febrilia, Ika - In: Journal of Asian finance, economics and business : JAFEB 7 (2020) 9, pp. 477-488
Persistent link: https://www.econbiz.de/10012670927
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The impact of internal marketing on employee job satisfaction in the banking sector of Bangladesh
Yesmin, Rexona - In: Bank parikrama : a journal of banking & finance : … 42 (2017) 1/2, pp. 117-136
Persistent link: https://www.econbiz.de/10012023605
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The impact of internal marketing on employee job satisfaction and customer satisfaction : empirical evidence from restaurant industry of Saudi Arabia
Sohail, M. Sadiq - In: Middle East journal of management : MEJM 5 (2018) 4, pp. 321-339
Persistent link: https://www.econbiz.de/10011979554
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Job satisfaction as a mediator of the relationship between service quality and organisational commitment in higher education : an empirical study of faculty and administration staf...
Trivellas, Panagiotis; Santouridis, Ilias - In: Total quality management & business excellence : an … 27 (2016) 1/2, pp. 169-183
Persistent link: https://www.econbiz.de/10011555773
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The effects of job satisfaction and ethical climate on service quality in elderly care : the case of Taiwan
Chao, Chih-Yang; Ku, Pei-Yu; Wang, Yi-Ting; Lin, Yen-Hui - In: Total quality management & business excellence : an … 27 (2016) 3/4, pp. 339-352
Persistent link: https://www.econbiz.de/10011558677
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The effects of internal marketing on job satisfaction and organizational commitment in Taipei sports centers
Chiu, Weisheng; Cho, Nam-heung; Won, Doyeon - In: Journal of global scholars of marketing science : … 24 (2014) 2, pp. 206-222
Persistent link: https://www.econbiz.de/10010408208
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The influences of internal service quality and job standardization on job satisfaction with supports as mediators : flight attendants at branch workplace
Jiang, Chunfang; Wu, Kuo-ping - In: The international journal of human resource management 25 (2014) 19, pp. 2644-2666
Persistent link: https://www.econbiz.de/10010416159
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Quantity, quality, and satisfaction with mentoring : what matters most?
Xu, Xiaohong; Payne, Stephanie C. - In: Journal of career development 41 (2014) 6, pp. 507-525
Persistent link: https://www.econbiz.de/10010461114