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Product information failures on websites and their impact on mobile shopping behaviour

Amsl, Sarah; Watson, Iain; Teller, Christoph; Wood, Steve - In: International journal of retail and distribution management 51 (2023) 9/10, pp. 1135-1157

Persistent link: https://www.econbiz.de/10014484074

Customers' judgment of the customer service in appliance sales departments in an emerging economy

Gothan, Alida; Erasmus, Alet C. - In: International journal of consumer studies 32 (2008) 6, pp. 639-647

Persistent link: https://www.econbiz.de/10003781892

Presenting products on websites : the importance of information quality criteria for online shoppers

Amsl, Sarah; Watson, Iain; Teller, Christoph; Wood, Steve - In: International journal of retail and distribution management 51 (2023) 9/10, pp. 1213-1238

Persistent link: https://www.econbiz.de/10014484078

Online social shopping : the impact of attitude, customer information quality, effectiveness of information content and perceived social prescence

Daliri, Esmaeil; Sajad Rezaei; Wan Khairuzzaman Wan Ismail - In: International journal of business environment : IJBE 6 (2014) 4, pp. 426-450

Persistent link: https://www.econbiz.de/10010492051

An experimental based investigation into the effects of website interactivity on customer behavior in on-line purchase context

Islam, Hafizul; Jebarajakirthy, Charles; Shankar, Amit - In: Journal of strategic marketing 29 (2021) 2, pp. 117-140

Persistent link: https://www.econbiz.de/10012484043

Customers' perceptions as an antecedent of satisfaction with online retailing services

Mwencha, Peter; Muathe, Stephen - In: Journal of marketing and consumer behaviour in emerging … (2018) 1, pp. 4-27

The assessment of antecedents of customer satisfaction has become very important for the success of online retailing services. This paper reports the results of a study that investigated the antecedent role of customers' perceptions vis-a-vis satisfaction with online retailing services. While...

Persistent link: https://www.econbiz.de/10012116963

Assessing markups, service quality, and product attributes in music CDs' Internet retailing

Rabinovich, Elliot; Maltz, Arnold; Sinha, Rajiv K. - In: Production and operations management : an international … 17 (2008) 3, pp. 320-337

Persistent link: https://www.econbiz.de/10003737959

A conceptual framework for measuring e-fulfillment dimensions : a consumer perspective

Jain, Nikunj Kumar; Gajjar, Hasmukh; Shah, Bhavin J.; … - In: Journal of internet commerce 14 (2015) 3, pp. 363-383

Persistent link: https://www.econbiz.de/10011432437

Assessing multi-channel consumers' convenience expectations of online order/in-store pickup service

Ma, Hao; Su, Yong; Oh, Lih-Bin - In: International journal of networking and virtual … 14 (2014) 1/2, pp. 146-159

Persistent link: https://www.econbiz.de/10011282862

An empirical investigation of 3D-based information systems success for online retailers

Algharabat, Raed S.; Zamil, Ahmad M. A. Ahmad - In: International journal of technology marketing : IJTMkt 8 (2013) 3, pp. 316-336

Persistent link: https://www.econbiz.de/10010200391

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