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~subject:"Service quality"
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Service quality
Consumer behaviour
83,644
Konsumentenverhalten
81,194
Nachhaltigkeit
24,295
Sustainability
22,057
Privater Konsum
15,221
Private consumption
15,184
Nachhaltige Entwicklung
13,822
Sustainable development
13,813
Theorie
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Theory
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Relationship marketing
9,132
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9,100
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7,757
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7,718
USA
7,290
United States
6,973
Brand image
6,784
Deutschland
6,775
Markenimage
6,743
sustainability
6,642
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6,540
Corporate social responsibility
6,507
Germany
6,231
Customer satisfaction
5,755
Online-Handel
5,711
Online retailing
5,699
Kundenzufriedenheit
5,593
Social Web
4,925
Social web
4,923
Welt
4,727
World
4,674
Online-Marketing
4,581
Internet marketing
4,569
Dienstleistungsqualität
4,415
Brand
4,382
Markenartikel
4,369
Einzelhandel
4,301
Retail trade
4,257
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Han, Heesup
30
Mattila, Anna S.
24
Usman, Osly
20
Prentice, Catherine
17
McColl-Kennedy, Janet R.
16
Line, Nathaniel D.
14
Balaji, M. S.
13
Bilgihan, Anil
13
Gong, Taeshik
12
Klaus, Philipp
12
Prybutok, Victor R.
12
Gustafsson, Anders
11
Hanks, Lydia
11
Jang, Soocheong
11
Propper, Carol
11
Gursoy, Dogan
10
Miao, Li
10
Quach, Sara
10
Sharma, Piyush
10
Sreejesh, S.
10
Hollebeek, Linda D.
9
Hyun, Sunghyup Sean
9
Qu, Hailin
9
Voorhees, Clay M.
9
Wong, IpKin Anthony
9
Xu, Xun
9
Ahn, Jiseon
8
Ali, Faizan
8
Amin, Muslim
8
Harun, Ahasan
8
Kim, Woo Gon
8
Lu, Lu
8
Sparks, Beverley
8
Wirtz, Jochen
8
Wu, Luorong
8
Bujisic, Milos
7
Carlson, Jamie
7
Gaynor, Martin
7
Grewal, Dhruv
7
Jebarajakirthy, Charles
7
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National Bureau of Economic Research
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Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
1
Deutschland / Bundeswehr / Universität Hamburg
1
Erasmus Research Institute of Management
1
Friedrich-Schiller-Universität Jena
1
IGI Global
1
Institutet för Ekonomisk Forskning <Lund>
1
Marketing Research Symposium <1977, Bloomington, Ind.>
1
Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
1
Springer Fachmedien Wiesbaden
1
United States / Congress / Senate / Committee on the Judiciary / Subcommittee on Antitrust and Monopoly
1
Verlag Dr. Kovač
1
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Journal of retailing and consumer services
232
International journal of hospitality management
212
Journal of business research : JBR
120
The journal of services marketing
108
Journal of hospitality marketing & management
78
International journal of contemporary hospitality management
76
Services marketing quarterly
65
Journal of travel and tourism marketing
64
The service industries journal
63
Cogent business & management
47
Journal of service research : JSR
47
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
42
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
40
Service business
36
Journal of service management
34
Tourism management : research, policies, practice
32
Asia Pacific journal of marketing and logistics
31
International journal of quality and service sciences
31
The international journal of bank marketing : IJBM
29
Journal of air transport management
27
International journal of electronic marketing and retailing : IJEMR
26
International journal of services and operations management
26
International journal of services, economics and management
26
Journal of service research
26
Psychology & marketing
26
The TQM journal : the international review of organizational improvement
25
Journal of Services Marketing
24
Journal of hospitality and tourism insights
24
Total quality management & business excellence
24
Journal of retailing
23
Journal of strategic marketing
23
European journal of marketing : EJM
22
International journal of quality & reliability management
22
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
21
Journal of the Academy of Marketing Science
21
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
20
International journal of services and operations management : IJSOM
20
Journal of internet commerce
20
Managing service quality : MSQ ; an international journal
20
Journal of Asian finance, economics and business : JAFEB
19
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ECONIS (ZBW)
4,412
Other ZBW resources
47
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1
Perceived quality in organic and conventional pork markets in Germany
Grebitus, Carola
;
Yue, Chengyan
;
Bruhn, Maike
;
Jensen, …
- In:
Acta agriculturae Scandinavica / C : an official …
8
(
2011
)
4
,
pp. 187-199
Persistent link: https://www.econbiz.de/10009554624
Saved in:
2
Impact of halal supplier service quality and staff readiness to adopt halal technology on halal logistics performance : a study of Indonesian halal
meat
supply chain
Masudin, Ilyas
;
Jie, Ferry
;
Widayat, Widayat
- In:
International journal of agile systems and management : …
13
(
2020
)
3
,
pp. 315-338
Persistent link: https://www.econbiz.de/10012504860
Saved in:
3
Understanding the relationship between perceived quality cues and quality attributes in the purchase of
meat
in Malaysia
Chamhuri, Norshamliza
;
Batt, Peter J.
- In:
Journal of international food & agribusiness marketing …
25
(
2013
)
3
,
pp. 187-208
Persistent link: https://www.econbiz.de/10009766705
Saved in:
4
The role of environmental attitude in a nature-based festival : the case of Boryeong Mud Festival
Choi, Youngjoon
;
Buzinde, Christine N.
;
Kerstetter, Deborah
- In:
Tourism analysis : an interdisciplinary tourism & …
17
(
2012
)
4
,
pp. 417-429
Persistent link: https://www.econbiz.de/10009688878
Saved in:
5
Why should hotels go green? : insights from guests experience in green hotels
Merli, Roberto
;
Preziosi, Michele
;
Acampora, Alessia
; …
- In:
International journal of hospitality management
81
(
2019
),
pp. 169-179
Persistent link: https://www.econbiz.de/10012128332
Saved in:
6
Green consumerism, green perceived value, and restaurant revisit intention : millennials' sustainable consumption with moderating effect of green perceived quality
Riva, Farzana
;
Magrizos, Solon
;
Rubel, Mohammad Rabiul …
- In:
Business strategy and the environment
31
(
2022
)
7
,
pp. 2807-2819
Persistent link: https://www.econbiz.de/10013463174
Saved in:
7
The effect of destination employee service quality on tourist environmentally responsible behavior : A moderated mediation model incorporating environmental commitment, destination...
He, Xuehuan
;
Cheng, Jin
;
Swanson, Scott R.
;
Su, LuJun
; …
- In:
Tourism management : research, policies, practice
90
(
2022
),
pp. 1-14
Persistent link: https://www.econbiz.de/10013326534
Saved in:
8
The impact of consumption goals on flat-rate choice : can "hedonizing" a service increase customers' propensity to choose a flat rate?
Uhrich, Fabian
;
Schumann, Jan Hendrik
;
Wangenheim, …
- In:
Journal of service research : JSR
16
(
2013
)
2
,
pp. 216-230
Persistent link: https://www.econbiz.de/10009774870
Saved in:
9
Customer satisfaction and consumer expenditure in selected European countries
Yeung, Matthew C. H.
;
Ramasamy, Bala
;
Chen, Junsong
; …
- In:
International journal of research in marketing : IJRM ; …
30
(
2013
)
4
,
pp. 406-416
Persistent link: https://www.econbiz.de/10010223383
Saved in:
10
Opportunities for craft consumption : analysis of the quality perceived by consumers
Molina, Arturo
;
Aranda, Evangelina
;
Martin, Victor J.
; …
- In:
International journal of globalisation and small …
6
(
2014
)
1
,
pp. 64-78
Persistent link: https://www.econbiz.de/10010483057
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