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~subject:"Service quality"
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Service quality
Health care
16,456
Gesundheitsversorgung
15,530
Gesundheitswesen
7,438
Health care system
7,213
Trust
4,812
Innovation adoption
4,721
Innovationsakzeptanz
4,637
Gesundheitsvorsorge
4,598
Preventive care
4,345
Vertrauen
4,086
Confidence
3,884
trust
3,810
Konzern
3,634
Consumer behaviour
3,515
Konsumentenverhalten
3,447
Deutschland
3,216
Krankenhaus
3,117
Hospital
3,091
Corporate group
2,949
Germany
2,925
Gesundheitspolitik
2,716
Health policy
2,606
USA
2,552
Health
2,427
Gesundheit
2,401
United States
2,368
Dienstleistungsqualität
2,049
Theorie
1,964
Theory
1,937
Gesundheitskosten
1,768
Health care costs
1,765
health care
1,654
case study
1,582
Innovation
1,575
Case study
1,478
India
1,412
Indien
1,318
Welt
1,302
Patients
1,299
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Undetermined
999
Free
486
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Article
1,524
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553
Journal
1
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Article in journal
1,438
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1,438
Graue Literatur
196
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196
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175
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175
Aufsatz im Buch
55
Book section
55
Hochschulschrift
28
research-article
21
Aufsatzsammlung
20
Conference paper
20
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20
Thesis
20
Collection of articles of several authors
19
Sammelwerk
19
Konferenzschrift
6
Collection of articles written by one author
5
Sammlung
5
Amtsdruckschrift
4
Government document
4
Case study
3
Conference proceedings
3
Fallstudie
3
Advisory report
2
Gutachten
2
conceptual-paper
2
viewpoint
2
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1
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1
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1
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1
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1
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1
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1
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1
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1
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English
2,006
German
70
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2
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1
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1
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Siciliani, Luigi
21
Straume, Odd Rune
15
Brekke, Kurt R.
10
McColl-Kennedy, Janet R.
10
Gravelle, Hugh
9
Antony, Jiju
8
Levaggi, Rosella
8
Saghafian, Soroush
8
Gutacker, Nils
7
Hopp, Wallace J.
7
Horwitz, Jill R.
7
Wübker, Ansgar
7
Boakye, Kwabena G.
6
Brekke, Kurt Richard
6
Chakraborty, Subhajit
6
Chen, Xi
6
Cudney, Elizabeth A.
6
McFadden, Kathleen L.
6
Nichols, Austin
6
Palumbo, Rocco
6
Avdic, Daniel
5
Boone, Jan
5
Brosig-Koch, Jeannette
5
Chandrasekaran, Aravind
5
Danaher, Tracey S.
5
Frakes, Michael
5
Fredendall, Lawrence D.
5
Geissler, Alexander
5
Ginja, Rita
5
Jena, Anupam B.
5
Kairies-Schwarz, Nadja
5
Le Nguyen Hau
5
Lee, Donhee
5
Osei-Frimpong, Kofi
5
Prybutok, Victor R.
5
Russell, Roberta S.
5
Schottmüller, Christoph
5
Singer, Sara J.
5
Terwiesch, Christian
5
Tucker, Anita L.
5
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National Bureau of Economic Research
16
OECD
13
IGI Global
9
World Bank Group
4
Verlag Dr. Kovač
3
Bad Orber Gespräche <10., 2005, Berlin>
2
Department of Health, Education, and Welfare
2
Sachverständigenrat zur Begutachtung der Entwicklung im Gesundheitswesen
2
Springer Fachmedien Wiesbaden
2
Taylor and Francis.
2
World Bank
2
AOK-Bundesverband
1
American Society for Quality
1
Boston Consulting Group
1
CRC Press.
1
Centre for Economic Policy Research
1
Deutsch-Schweizerische Gesellschaft für Gesundheitspolitik
1
Deutschland / Bundeswehr / Universität München / Fakultät für Wirtschafts- und Organisationswissenschaften
1
Edward Elgar Publishing
1
Ernst & Young AG
1
European Union
1
Europäische Kommission / Generaldirektion Binnenmarkt, Industrie, Unternehmertum und KMU / Unit Skills, Services, Professions
1
Fachhochschule Bonn-Rhein-Sieg
1
Forschungs- und Entwicklungsinstitut für das Sozial- und Gesundheitswesen Sachsen-Anhalt <Magdeburg>
1
Freie Universität Berlin
1
Friedrich-Ebert-Stiftung / Arbeitsgruppe "Stationäre Versorgung"
1
HELIOS Kliniken GmbH
1
HELIOS Klinikum Emil von Behring Berlin-Zehlendorf
1
Health Quality & Safety Commission New Zealand
1
Health Resources Administration, Department of Health, Education, and Welfare
1
International Conference "Economies of the Balkan and Eastern European Countries" <14., 2022, Florenz>
1
International Healthcare Industry Research
1
Konferenz Medizintourismus <1, 2007, Sankt Augustin>
1
National Academies of Sciences, Engineering, and Medicine / Committee on Accounting for Socioeconomic Status in Medicare Payment Programs
1
Nomos Verlagsgesellschaft
1
Open Evidence <Körperschaft>
1
Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
1
Technische Universität Ilmenau
1
United States / Commission on Organization of the Executive Branch of the Government (1953-1955) / Task Force on Federal Medical Services
1
W. Kohlhammer GmbH
1
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Published in...
All
Health care management review : HCM review
60
Journal of health organization and management
40
Health marketing quarterly
30
The TQM journal : the international review of organizational improvement
26
International journal of hospitality management
25
The service industries journal
25
Quality management journal : QMJ
22
Journal of health economics
19
Total quality management & business excellence
18
International journal of quality & reliability management
17
Journal of business research : JBR
17
Journal of retailing and consumer services
17
Management science : journal of the Institute for Operations Research and the Management Sciences
17
International journal of productivity and quality management : IJPQM
16
NBER working paper series
16
Technological forecasting & social change : an international journal
16
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
15
Services marketing quarterly
14
Health care management science
13
International journal of quality and service sciences
13
NBER Working Paper
13
Health economics
12
International journal of pharmaceutical and healthcare marketing : IJPHM
12
Journal of service management
12
Journal of travel and tourism marketing
12
The European journal of health economics
12
The journal of services marketing
12
Working paper / National Bureau of Economic Research, Inc.
12
Health economics review
11
Manufacturing & service operations management : M & SOM
11
Production and operations management : the flagship research journal of the Production and Operations Management Society
11
Service business
11
European journal of operational research : EJOR
10
International journal of services and operations management
10
International journal of services and operations management : IJSOM
10
Production and operations management : an international journal of the Production and Operations Management Society
10
Socio-economic planning sciences : the international journal of public sector decision-making
10
The European journal of health economics : HEPAC ; health economics in prevention and care
10
Asia Pacific journal of marketing and logistics
9
International journal of services, economics and management
9
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Source
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ECONIS (ZBW)
2,047
Other ZBW resources
28
RePEc
2
EconStor
1
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1
Contextual factors that influence quality improvement implementation in primary care : the role of organizations, teams, and individuals
Shea, Christopher M.
;
Turner, Kea
;
Albritton, Jordan
; …
- In:
Health care management review : HCM review
43
(
2018
)
3
,
pp. 261-269
Persistent link: https://www.econbiz.de/10011881345
Saved in:
2
Service innovation in healthcare : a systematic literature review
Guarcello, Claudio
;
Vargas, Eduardo Raupp de
- In:
Latin American business review
21
(
2020
)
4
,
pp. 353-369
Persistent link: https://www.econbiz.de/10012387723
Saved in:
3
Work-related change in residential elderly care :
trust
, space and connectedness
Borg, Wieke E. van der
;
Verdonk, Petra
;
Dauwerse, Linda
; …
- In:
Human relations
70
(
2017
)
7
,
pp. 805-835
Persistent link: https://www.econbiz.de/10011698301
Saved in:
4
Managing citizens' uncertainty in e-government services : the mediating and moderating roles of transparency and
trust
Venkatesh, Viswanath
;
Thong, James Y. L.
;
Chan, Frank K. Y.
- In:
Information systems research : ISR
27
(
2016
)
1
,
pp. 87-111
Persistent link: https://www.econbiz.de/10011460105
Saved in:
5
Acceptance of internet banking in Tunisian banks : evidence from modified UTAUT model
Nasri, Wadie
- In:
International journal of e-business research : an …
17
(
2021
)
3
,
pp. 22-41
Persistent link: https://www.econbiz.de/10012604789
Saved in:
6
Impact of factors affecting customer satisfaction in e-commerce among Indian consumers : an empirical study
Francis, Princy
;
Sudeep, S.
;
Kumar, Alok
- In:
International journal of Indian culture and business …
24
(
2021
)
1
,
pp. 81-102
Persistent link: https://www.econbiz.de/10012695828
Saved in:
7
Determinants of mobile bank usage among the bank users in North India
Srivastava, Shalini
;
Vishnani, Sushama
- In:
Journal of financial services marketing
26
(
2021
)
1
,
pp. 34-51
Persistent link: https://www.econbiz.de/10012487177
Saved in:
8
Citizen adoption of mobile and customizable e-government services : a literature review and conceptual framework
Abdelhakim, Djeddi
;
Idoughi, Djilali
- In:
International journal of information systems in the …
13
(
2021
)
1
,
pp. 31-53
Persistent link: https://www.econbiz.de/10012494896
Saved in:
9
Understanding citizen's continuance intention to use e-government services : the case of the Indian railway e-ticket booking site
Puthur, Jose K.
;
George, A. P.
;
Mahadevan, Lakshman
- In:
International journal of business information systems : …
34
(
2020
)
2
,
pp. 183-203
Persistent link: https://www.econbiz.de/10012253400
Saved in:
10
An analysis of the relationship between quality and user acceptance in smartphone apps
Noh, Mi Jin
;
Lee, Kyung Tag
- In:
Information systems and e-business management : ISeB
14
(
2016
)
2
,
pp. 273-291
Persistent link: https://www.econbiz.de/10011673219
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