Cover -- Half Title -- Title Page -- Copyright Page -- Contents -- List of figures -- List of tables -- Preface to the second edition -- Preface to the first edition -- Part I: Customer Loyalty Programmes and Clubs -- 1 Why you should read this book! -- 2 Executive summary -- 3 What is a...

A possible trade-off between greater efficiency and equal opportunity is central to the debate on school vouchers, for instance. Whereas economists since Milton Friedman have argued that school choice would align provider incentives with the interests of consumers and thus lead to increases in...