Narrow search
Showing 1 - 6 of 6
Cover Image
Quality dimensions of augmented reality-based mobile apps for smart-tourism and its impact on customer satisfaction & reuse intention
Anand, Komal; Arya, Vikas; Suresh, Sheena; Sharma, Anshuman - In: Tourism planning & development 20 (2023) 2, pp. 236-259
Persistent link: https://www.econbiz.de/10014235316
Cover Image
What determines customers' loyalty towards telecommunication service? : mediating roles of satisfaction and trust
Hiram Ting; Tan, Kim-Lim; Lim, Xin-Jean; Cheah, Jun-Hwa; … - In: International journal of services, economics and management 11 (2020) 3, pp. 234-255
Persistent link: https://www.econbiz.de/10012522608
Cover Image
Customer orientation and office space performance : assessing the moderating effect of building grade using PLS-MGA
Hwa, Jacky Cheah Jun; Ng, Siew Imm; Hiram Ting; Memon, … - In: International journal of strategic property management 23 (2019) 2, pp. 117-129
Persistent link: https://www.econbiz.de/10013414447
Cover Image
The role of cultural differences in customer retention : evidence from the high-contact service industry
Fam, Kim Shyan; Boon Liat Cheng; Cham Tat Huei; Yi, … - In: Journal of hospitality & tourism research : JHTR ; the … 47 (2023) 1, pp. 257-288
Persistent link: https://www.econbiz.de/10014230003
Cover Image
Antecedents of consumer-based electronic retail brand equity : an integrated model
Butt, Muhammad Mohsin; Yingchen, Yu; Mohd-Any, Amrul Asraf - In: Asian Academy of Management journal : AAMJ 23 (2018) 2, pp. 69-99
Persistent link: https://www.econbiz.de/10012056659
Cover Image
The role of service quality in enhancing brand authenticity through the moderation effect of corporate social responsibility (CSR)
Ghaffar, Abdul; Islam, Tahir; Kincl, Tomas; Hakeem, Abdul; … - In: Journal of global scholars of marketing science : … 33 (2023) 3, pp. 475-494
Persistent link: https://www.econbiz.de/10014319623