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Service quality
Consumer behaviour
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80,462
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Qu, Hailin
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Journal of retailing and consumer services
238
International journal of hospitality management
209
Journal of business research : JBR
123
The journal of services marketing
111
Journal of hospitality marketing & management
84
International journal of contemporary hospitality management
80
The service industries journal
72
Services marketing quarterly
69
Journal of travel and tourism marketing
68
Journal of service research : JSR
48
Cogent business & management
47
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
43
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
42
Service business
39
Journal of service management
34
Tourism management : research, policies, practice
34
Asia Pacific journal of marketing and logistics
31
Journal of air transport management
31
Journal of service research
30
The international journal of bank marketing : IJBM
30
Psychology & marketing
29
International journal of quality and service sciences
28
International journal of services, economics and management
28
International journal of electronic marketing and retailing : IJEMR
27
International journal of services and operations management
27
The TQM journal : the international review of organizational improvement
26
Total quality management & business excellence
25
Journal of Services Marketing
24
Journal of retailing
24
Journal of strategic marketing
23
European journal of marketing : EJM
22
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
22
Journal of hospitality and tourism insights
22
Journal of the Academy of Marketing Science
22
Quality management journal : QMJ
22
International journal of quality & reliability management
21
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
21
Managing service quality : MSQ ; an international journal
21
Marketing intelligence & planning
21
International journal of services and operations management : IJSOM
20
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ECONIS (ZBW)
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1
21st century
luxury
fashion
retailers' marketing strategies for customer satisfaction : UK perspective
Ryding, Daniella
;
Vignali, Gianpaolo
;
Caratù, Myriam
; …
- In:
International journal of business and globalisation : IJBG
16
(
2016
)
1
,
pp. 79-103
Persistent link: https://www.econbiz.de/10011616638
Saved in:
2
Augmented Reality (AR) in retailing : customers' experience in
luxury
fashion
Mekonnen, Aster
- In:
Digital Transformation for Fashion and Luxury Brands : …
,
(pp. 91-106)
.
2024
Persistent link: https://www.econbiz.de/10014529066
Saved in:
3
Identifying value-creating aspects in
luxury
hotel services via third-party online reviews : a cross-cultural study
Tsiotsou, Rodoula H.
- In:
International journal of retail and distribution management
50
(
2022
)
2
,
pp. 183-205
Persistent link: https://www.econbiz.de/10013397924
Saved in:
4
Smart mirror
fashion
technology for the retail chain transformation
Ogunjimi, Ayotunde
;
Rahman, Mizan
;
Islam, Nazrul
; …
- In:
Technological forecasting & social change : an …
173
(
2021
),
pp. 1-14
Persistent link: https://www.econbiz.de/10013202693
Saved in:
5
Investigating the role of customer brand engagement and relationship quality on brand loyalty : an empirical analysis
Nagaraj, Samala
;
Singh, Sapna
- In:
International journal of e-business research : an …
14
(
2018
)
3
,
pp. 34-53
Persistent link: https://www.econbiz.de/10011886502
Saved in:
6
Antecedents and an outcome of customer engagement with hotel brand community on Facebook
Touni, Reham
;
Kim, Woo Gon
;
Choi, Hyung-Min
;
Ali, …
- In:
Journal of hospitality & tourism research : JHTR ; the …
44
(
2020
)
2
,
pp. 278-299
Persistent link: https://www.econbiz.de/10012201350
Saved in:
7
A cross validation of consumer-based brand equity models : driving customer equity in retail brands
Çifci, Sertaç
;
Ekinci, Yuksel
;
Whyatt, Georgina
; …
- In:
Journal of business research : JBR
69
(
2016
)
9
,
pp. 3740-3747
Persistent link: https://www.econbiz.de/10011515251
Saved in:
8
Understanding Indian online clothing shopper loyalty and disloyalty : the impact of e-lifestyles and website quality
Pandey, Shweta
;
Chawla, Deepak
- In:
Journal of internet commerce
15
(
2016
)
4
,
pp. 332-352
Persistent link: https://www.econbiz.de/10011636542
Saved in:
9
The relative significance of product quality attributes driving customer satisfaction within the fast
fashion
market : a UK perspective
Ryding, Daniella
;
Vignali, Gianpaolo
;
Carey, Robin
;
Wu, …
- In:
International journal of business performance management
16
(
2015
)
2/3
,
pp. 280-303
Persistent link: https://www.econbiz.de/10011317281
Saved in:
10
Customer emotions and their triggers in
luxury
retail : understanding the effects of customer emotions before and after entering a
luxury
shop
Kim, Sooyun
;
Park, Geebum
;
Lee, Yeonjoo
;
Choi, Sunmee
- In:
Journal of business research : JBR
69
(
2016
)
12
,
pp. 5809-5818
Persistent link: https://www.econbiz.de/10011597515
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