Narrow search
Showing 1 - 10 of 4,686
Cover Image
Dealing with pandemics : an investigation of the effects of COVID-19 on customers' evaluations of hospitality services
Hu, Feng; Teichert, Thorsten; Deng, Shengliang; Liu, Yong; … - In: Tourism management : research, policies, practice 85 (2021), pp. 1-13
Persistent link: https://www.econbiz.de/10012514396
Cover Image
Consumers' perceived effectiveness of COVID-19 mitigation strategies in restaurants : what went well and what could we do better?
Xu, Yang; Singh, Smita; Olson, Eric D.; Jeong, EunHa - In: International journal of hospitality management 103 (2022), pp. 1-13
Persistent link: https://www.econbiz.de/10013209271
Cover Image
Exploring dynamic effects on classifying service quality attributes under the impacts of COVID-19 with evidence from online reviews
Nie, Ru-xin; Chin, Kwai Sang; Tian, Zhang-peng; Wang, … - In: International journal of contemporary hospitality management 35 (2023) 1, pp. 159-185
Persistent link: https://www.econbiz.de/10013546039
Cover Image
The impacts of e-service quality on customer behaviour in multi-channel e-services
Sousa, Rui; Voss, Christopher A. - In: Total quality management & business excellence : an … 23 (2012) 7, pp. 789-806
Persistent link: https://www.econbiz.de/10009625469
Cover Image
How does culture impact customer evaluation in online complaining? : evidence from Germany and India
Sengupta, Sanchayan - In: Journal of global information management : an official … 28 (2020) 2, pp. 131-159
Persistent link: https://www.econbiz.de/10012304208
Cover Image
How Does SNAP Affect Diet Quality? Evidence from FoodAPS
He, Xi; Chen, Zhenshan - 2018
Underlying mechanisms of the Supplemental Nutrition Assistance Program’s (SNAP) impact on diet quality are poorly understood. Based on data from the National Household Food Acquisition and Purchase Survey (FoodAPS), we find that SNAP does not significantly improve diet quality. Two hypotheses...
Persistent link: https://www.econbiz.de/10014119865
Cover Image
An investigation of underlying dimensions of customers' perceptions of a safe hotel in the COVID-19 era : effects of those perceptions on hotel selection behavior
Atadil, Hilmi A.; Lu, Qiulin - In: Journal of hospitality marketing & management 30 (2021) 6, pp. 655-672
Persistent link: https://www.econbiz.de/10012596498
Cover Image
Service robots are an option for contactless services due to the COVID-19 pandemic in the hotels
Mukherjee, Subhodeep; Manish Mohan Baral; Venkataiah, … - In: Decision : official journal of Indian Institute of … 48 (2021) 4, pp. 445-460
Persistent link: https://www.econbiz.de/10012796404
Cover Image
The impact of COVID-19 on hotel customer satisfaction : evidence from Beijing and Shanghai in China
Sun, Shaolong; Jiang, Fuxin; Feng, Gengzhong; Wang, Shouyang - In: International journal of contemporary hospitality management 34 (2022) 1, pp. 382-406
Persistent link: https://www.econbiz.de/10012798197
Cover Image
To dine or not to dine? : collective wellbeing in hospitality in the COVID-19 era
Tuzovic, Sven; Kabadayi, Sertan; Paluch, Stefanie - In: International journal of hospitality management 95 (2021), pp. 1-12
Persistent link: https://www.econbiz.de/10012547967