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Shopping motivation in consumer loyalty formation process : the case of Spanish retail
Tena-Monferrer, Sandra; Roig, Juan Carlos Fandos; … - In: International journal of retail and distribution management 50 (2022) 1, pp. 100-116
Persistent link: https://www.econbiz.de/10012798308
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Web atmospherics as drivers of shopping centres' customer loyalty
Savelli, Elisabetta; Cioppi, Marco; Tombari, Federica - In: International journal of retail & distribution management 45 (2017) 11, pp. 1213-1240
Persistent link: https://www.econbiz.de/10011815154
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An investigation of antedecents and consequences of consumers' attitudes towards an apparel website
Lee, Zui Chih; Hodges, Nancy; Watchravesringkan, Kittichai - In: International journal of electronic customer … 9 (2015) 2/3, pp. 138-157
Persistent link: https://www.econbiz.de/10011586451
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Frontline employee inspiration in retailing : conceptualization, scale development, sources, and customer outcomes
Neumüller, Kathrin - 2022
Persistent link: https://www.econbiz.de/10013188011
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Consumer e-shopping acceptance : antecedents in a technology acceptance model
Ha, Sejin; Stoel, Leslie - In: Journal of business research : JBR 62 (2009) 5, pp. 565-571
Persistent link: https://www.econbiz.de/10003846911
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Does formality matter? : effects of employee clothing formality on consumers' service quality expectations and store image perceptions
Yan, Ruoh-nan; Yurchisin, Jennifer; Watchravesringkan, … - In: International journal of retail & distribution management 39 (2011) 5, pp. 346-362
Persistent link: https://www.econbiz.de/10009155492
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Store format choice and relationship quality in apparel retail : a study of young and early-middle aged shoppers in New Delhi region
Triparthi, Gaurav; Dave, Kartik - In: Journal of retailing and consumer services 20 (2013) 5, pp. 479-487
Persistent link: https://www.econbiz.de/10009768988
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Impact of service quality on apparel Retail Customer Satisfaction-a study of select Metropolitan City Hyderabad
Nallamalli, Udaya Bhaskar; Shekhar, B.Raja - In: Journal of management research 3 (2011) 2, pp. 1-13
Persistent link: https://www.econbiz.de/10009726025
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Female customers' expectation of the service offering and their perception of the service quality in an emerging clothing market
Erasmus, Alet C.; Grabowski, Andrea - In: International journal of consumer studies 37 (2013) 1, pp. 2-12
Persistent link: https://www.econbiz.de/10009713929
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The effect of 3D product quality (3D-Q) on perceived risk and purchase intentions : the case of apparel online retailers
Algharabat, Read S.; Shatnawi, Tamather - In: International journal of electronic business 11 (2014) 3, pp. 256-273
Persistent link: https://www.econbiz.de/10010475727