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Rethinking for radical improvement in the delivery of housing services : an overview of the application of systems thinking in the housing sector
Samuel, Donna; Evans, Barry - In: Systems thinking : from heresy to practice ; public and …, (pp. 132-146). 2011
Persistent link: https://www.econbiz.de/10008811152
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Maximal accessibility network design in the public sector
Aboolian, Robert; Berman, Oded; Verter, Vedat - In: Transportation science : a journal of the Institute for … 50 (2016) 1, pp. 336-347
Persistent link: https://www.econbiz.de/10011448550
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Service strategy to improve operational capabilities in the public sector
Fan, Ying; Dooley, Monique French; Duray, Rebecca; … - In: The service industries journal 37 (2017) 11/12, pp. 703-725
Persistent link: https://www.econbiz.de/10011847836
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The usefulness of componentization for specialized public service providers
Aas, Tor Helge; Pedersen, Per Egil - In: Managing service quality : MSQ ; an international journal 23 (2013) 6, pp. 513-532
Persistent link: https://www.econbiz.de/10010202242
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Customer orientation in a Swedish country council
Karlsson, Margareta; Garvare, Rickard; Zingmark, Karin; … - In: International journal of quality and service sciences 8 (2016) 1, pp. 2-16
Persistent link: https://www.econbiz.de/10011558908
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Systems thinking for public services : adopting manufacturing management principles
Jaaron, Ayham A. M.; Backhouse, Chris J. - In: Systems thinking : from heresy to practice ; public and …, (pp. 147-174). 2011
Persistent link: https://www.econbiz.de/10008811151
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Customer satisfaction towards services of the public sector non-life insurance players : a study in Visakhapatam City
Hersiba, R.; Ram, B. Mohan Venkat - In: GITAM journal of management : a quarterly publication … 15 (2017) 3, pp. 121-137
Persistent link: https://www.econbiz.de/10011977010
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The impact of congruence in cause marketing campaigns for service firms
Roy, Donald P. - In: The journal of services marketing 24 (2010) 2/3, pp. 255-263
Persistent link: https://www.econbiz.de/10003990937
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The development of new sponsorship deals as new business-to-business services
Athanasopoulou, Pinelopi; Sarli, Elena - In: The journal of business & industrial marketing 30 (2015) 5, pp. 552-561
Persistent link: https://www.econbiz.de/10011339884
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Servicing in sponsorship : a best-worst scaling empirical analysis
O'Reilly, Norm; Huybers, Twan - In: Journal of sport management : the official journal of … 29 (2015) 2, pp. 155-169
Persistent link: https://www.econbiz.de/10010526500