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Facebook: a blessing or a curse for grocery stores?

Peeroo, Swaleha; Samy, Martin; Jones, Brian - In: International journal of retail & distribution management 45 (2017) 11, pp. 1242-1259

Persistent link: https://www.econbiz.de/10011815706

Using word of mouth data from social media to identify asymmetric competition in food retailing

Jaeger, Lena-Christin; Höhler, Julia - In: Journal of retailing and consumer services 58 (2021), pp. 1-7

Persistent link: https://www.econbiz.de/10012430684

Exploring customer concerns on service quality under the COVID-19 crisis : a social media analytics study from the retail industry

Li, Xinwei; Xu, Mao; Zeng, Wenjuan; Tse, Ying Kei; … - In: Journal of retailing and consumer services 70 (2023), pp. 1-15

Persistent link: https://www.econbiz.de/10014239860

Social media marketing, shoppers' store love and loyalty

Ahmed, Riaz Uddin - In: Marketing intelligence & planning 40 (2022) 2, pp. 153-168

Persistent link: https://www.econbiz.de/10013172915

Consumers' motives for visiting a food retailer's Facebook page

Ladhari, Riadh; Rioux, Magalie Christelle; Souiden, Nizar; … - In: Journal of retailing and consumer services 50 (2019), pp. 379-385

Persistent link: https://www.econbiz.de/10012114182

Trialogue on Facebook pages of grocery stores : customer engagement or customer enragement?

Peeroo, Swaleha; Samy, Martin; Jones, Brian - In: Journal of marketing communications 25 (2019) 8, pp. 861-883

Persistent link: https://www.econbiz.de/10012203378

Customer Behaviour in eCommerce : Case Studies from the Online Grocery Market

Zapletalová, Šárka (ed.); Starzyczná, Halina (ed.) - 2023

Online shopping is undergoing significant changes around the globe, evolving in the food and non-food segments alike. Representing a vital distribution channel that reaches countless customers, sales from online shopping have long-since exceeded USD 1000 billion per year and are growing...