//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Social web"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Heterogeneity in the quality-s...
Similar by subject
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Social web
Relationship marketing
26,428
Beziehungsmarketing
25,753
Lieferantenmanagement
17,649
Supplier relationship management
17,606
Customer satisfaction
15,560
Kundenzufriedenheit
13,974
Job satisfaction
13,788
Arbeitszufriedenheit
13,079
Consumer behaviour
12,583
Konsumentenverhalten
12,369
Satisfaction
11,101
Zufriedenheit
9,884
Service quality
8,235
Dienstleistungsqualität
7,991
Deutschland
6,738
Germany
6,514
Theorie
6,330
Theory
6,286
Supply chain
5,783
Lieferkette
5,774
Lebensqualität
4,581
Quality of life
4,565
Business-to-business marketing
3,568
B-to-B-Marketing
3,510
USA
3,383
United States
3,282
Electronic Commerce
3,218
Brand management
3,213
Markenführung
3,199
E-commerce
3,097
Mitarbeiterbindung
2,933
Employee retention
2,932
Arbeitsverhalten
2,703
Work behaviour
2,693
Social Web
2,577
Marketingmanagement
2,552
Vertrauen
2,543
Confidence
2,530
Marketing management
2,521
more ...
less ...
Online availability
All
Undetermined
1,432
Free
335
Type of publication
All
Article
2,205
Book / Working Paper
371
Type of publication (narrower categories)
All
Article in journal
1,943
Aufsatz in Zeitschrift
1,943
Aufsatz im Buch
262
Book section
262
Hochschulschrift
43
Graue Literatur
41
Non-commercial literature
41
Case study
35
Fallstudie
35
Arbeitspapier
33
Working Paper
33
Collection of articles of several authors
31
Sammelwerk
31
Aufsatzsammlung
30
Thesis
29
Conference paper
18
Konferenzbeitrag
18
Ratgeber
14
Guidebook
13
Konferenzschrift
10
Collection of articles written by one author
7
Sammlung
7
Conference proceedings
3
Lehrbuch
3
Festschrift
2
Textbook
2
Catalog of products and producers
1
Forschungsbericht
1
Handbook
1
Handbuch
1
Mehrbändiges Werk
1
Mikroform
1
Multi-volume publication
1
Produkt- und Herstellerübersicht
1
more ...
less ...
Language
All
English
2,377
German
200
French
1
Author
All
Agnihotri, Raj
17
Harrigan, Paul
14
Loureiro, Sandra Maria Correia
12
Itani, Omar S.
11
Hollebeek, Linda D.
10
Ahuja, Vandana
8
Hajli, Nick
7
Law, Chun Hung Roberts
7
Ozuem, Wilson
7
Rana, Nripendra P.
7
Rita, Paulo
7
Alavi, Shirin
6
Alt, Rainer
6
Bilgihan, Anil
6
Carlson, Jamie
6
Dholakia, Utpal M.
6
Fernandes, Teresa
6
Frey, Bruno S.
6
Kamboj, Shampy
6
McLaughlin, Caitlin
6
Muhammad Anshari
6
Möhlenbruch, Dirk
6
Rahman, Zillur
6
Rather, Raouf Ahmad
6
Theobald, Elke
6
Veloutsou, Cleopatra
6
Vrontis, Demetris
6
Berezan, Orie
5
Bernoff, Josh
5
Chaker, Nawar N.
5
De Meyer, Bernard
5
Dwivedi, Yogesh Kumar
5
Dölling, Steffen
5
Goldfarb, Avi
5
Haenlein, Michael
5
Haverila, Kai
5
Kalra, Ashish
5
Karjaluoto, Heikki
5
Ko, Eunju
5
Kumar, Ashish
5
more ...
less ...
Institution
All
Springer Fachmedien Wiesbaden
11
IGI Global
5
De Gruyter Oldenbourg
2
Information Resources Management Association
2
Springer Gabler <Firma>
2
AMA Summer Academic Conference: Bridging Gaps Marketing in an Age of Disruption <2020, Online>
1
Academy of Marketing
1
American Marketing Association
1
Deutsches Forschungsinst. f. öffentl. Verwaltung Speyer
1
Erasmus Research Institute of Management
1
F.A.Z.-Institut für Management-, Markt- und Medieninformationen
1
Fachhochschule Reutlingen / European School of Business
1
Fachverlag für Wirtschafts- und Steuerrecht Schäffer <Stuttgart>
1
Forschungsinstitut für Rationalisierung e.V. an der RWTH Aachen
1
Fraunhofer-Institut für Arbeitswirtschaft und Organisation
1
Galileo Press
1
Global Conference on Business, Management and Entrepreneurship "Transforming Suistainable Business In The Era Of Society 5.0" <2019, Bandung>
1
Helmut-Schmidt-Universität
1
IIF - Institut für Industriekommunikation und Fachmedien GmbH / Apprimus Verlag
1
Interdisziplinäre Tagung des Forschungsnetzwerkes Europäische Kulturen in der Wirtschaftskommunikation <17., 2017, Frankfurt am Main>
1
International Conference on Advances in National Brand and Private Label Marketing <11., 2024, Oxford>
1
Internationale und Interdisziplinäre Jahrestagung des Forschungsnetzwerks Europäische Kulturen in der Wirtschaftskommunikation <19., 2019, Wien>
1
National Bureau of Economic Research
1
Redline Verlag
1
Springer-Verlag GmbH
1
Steria Mummert Consulting AG
1
Westfälische Wilhelms-Universität Münster
1
Wissenschaftliche Gesellschaft für Marketing und Unternehmensführung
1
Wissenschaftliche Konferenz Eventforschung <3, 2011, Chemnitz>
1
more ...
less ...
Published in...
All
Journal of business research : JBR
114
Journal of retailing and consumer services
83
Industrial marketing management : the international journal for industrial and high-tech firms
69
International journal of internet marketing and advertising : IJIMA
37
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
36
The journal of product & brand management
33
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
29
International journal of hospitality management
26
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
26
Journal of strategic marketing
25
Technological forecasting & social change : an international journal
25
The journal of business & industrial marketing
25
The journal of brand management : an international journal
24
International journal of electronic marketing and retailing : IJEMR
22
Business horizons
21
Marketing intelligence & planning
21
International journal of business information systems : IJBIS
20
Journal of internet commerce
20
Journal of promotion management : innovations in planning and applied research
19
Journal of hospitality marketing & management
18
The journal of services marketing
18
Journal of marketing communications
17
Journal of service management
16
Tourism management : research, policies, practice
16
International journal of electronic customer relationship management : IJECRM
15
Journal of marketing management : JMM ; journal of the Academy of Marketing
15
Psychology & marketing
15
Asia Pacific journal of marketing and logistics
14
Journal of electronic commerce research : JECR
14
Journal of marketing
14
Journal of the Academy of Marketing Science
14
SpringerLink / Bücher
14
International journal of e-business research : an official publication of the Information Resources Management Association
13
International journal of electronic commerce : IJEC
13
International journal of technology marketing : IJTMkt
13
Journal of marketing management : MM
13
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
13
Service business
13
Cogent business & management
12
Journal of global marketing
12
more ...
less ...
Source
All
ECONIS (ZBW)
2,576
Showing
1
-
10
of
2,576
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Antecedents and consequences of the quality of e-customer-to-customer interactions in B2B communities
Bruhn, Manfred
;
Schnebelen, Stefanie
;
Schäfer, Daniela B.
- In:
Industrial marketing management : the international …
43
(
2014
)
1
,
pp. 164-176
Persistent link: https://www.econbiz.de/10010359357
Saved in:
2
Empirical research on the impact of network externalities on online
loyalty
in B2B platforms
Li, Li
;
Wu, Xiaoli
;
Zhang, Yue
;
Zhao, Jie
- In:
International journal of networking and virtual …
15
(
2015
)
2/3
,
pp. 185-199
Persistent link: https://www.econbiz.de/10011440071
Saved in:
3
Investigating the online customer experience : a B2B perspective
McLean, Graeme J.
- In:
Marketing intelligence & planning
35
(
2017
)
5
,
pp. 657-672
Persistent link: https://www.econbiz.de/10011774644
Saved in:
4
Sharing is the name of the game : exploring the role of social media communication practices on B2B customer relationships in the life sciences industry
Rose, Susan
;
Fandel, Diana
;
Saraeva, Anastasiya
; …
- In:
Industrial marketing management : the international …
93
(
2021
),
pp. 52-62
Persistent link: https://www.econbiz.de/10012501937
Saved in:
5
Place
satisfaction
, place attachment and sense of community in neighborhoods : a case study on Trabzon, Turkey
Özkan, Doruk Görkem
;
Özkan, Sinem Dedeoğlu
;
Akyol, Duygu
- In:
Management research and practice : MRP
11
(
2019
)
3
,
pp. 31-40
Persistent link: https://www.econbiz.de/10012215984
Saved in:
6
The effect of social networking sites’ activities on customers’ well-being
Lee, Seonjeong
- In:
Journal of hospitality & tourism research : JHTR ; the …
42
(
2018
)
7
,
pp. 1086-1105
Persistent link: https://www.econbiz.de/10011922301
Saved in:
7
Antecedents of social media B2B use in industrial marketing context : customers' view
Keinänen, Hanna
;
Kuivalainen, Olli
- In:
The journal of business & industrial marketing
30
(
2015
)
6
,
pp. 711-722
Persistent link: https://www.econbiz.de/10011382382
Saved in:
8
B2B communication strategy : introducing a new multifunctional application for the waste management industry
Svetlik, Jaroslav
;
Lastuvka, Igor
- In:
Marketing i menedžment innovacij : m&mi
13
(
2022
)
3
,
pp. 159-171
Persistent link: https://www.econbiz.de/10013491039
Saved in:
9
Reflections on "social media : influencing customer
satisfaction
in B2B sales" and a research agenda
Nunan, Daniel
;
Sibai, Olivier
;
Schivinski, Bruno
; …
- In:
Industrial marketing management : the international …
75
(
2018
),
pp. 31-36
Persistent link: https://www.econbiz.de/10011963365
Saved in:
10
Beyond
loyalty
: customer
satisfaction
,
loyalty
, and fortitude
Fraering, Martin
;
Minor, Michael
- In:
The journal of services marketing
27
(
2013
)
4
,
pp. 334-344
Persistent link: https://www.econbiz.de/10009788843
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->