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Social web
Consumer behaviour
81,931
Konsumentenverhalten
79,452
Relationship marketing
25,941
Beziehungsmarketing
25,266
Service quality
21,439
Dienstleistungsqualität
20,688
Customer satisfaction
15,262
Theorie
14,205
Theory
13,984
Value creation
13,967
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13,802
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13,676
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9,110
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8,938
USA
8,651
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8,551
Brand management
8,386
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8,340
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8,336
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8,243
Work behaviour
8,147
Germany
8,109
Brand image
7,185
Markenimage
7,132
Employee retention
6,411
Mitarbeiterbindung
6,387
Online-Handel
6,110
Social Web
6,096
Online retailing
6,093
Job satisfaction
6,067
Arbeitszufriedenheit
6,053
Online-Marketing
5,257
Internet marketing
5,237
Electronic Commerce
5,192
E-commerce
5,002
Einzelhandel
4,919
Retail trade
4,875
Emotion
4,637
Brand
4,470
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Filieri, Raffaele
19
Loureiro, Sandra Maria Correia
18
Martínez-López, Francisco J.
16
Dwivedi, Yogesh Kumar
15
Hajli, Nick
15
Harrigan, Paul
15
Law, Chun Hung Roberts
15
Ozuem, Wilson
15
Flavián Blanco, Carlos
14
Hollebeek, Linda D.
14
Agnihotri, Raj
13
Rita, Paulo
13
Casaló, Luis V.
11
Hennig-Thurau, Thorsten
11
Ranfagni, Silvia
11
Seo, Yuri
11
Thaichon, Park
11
Bigné Alcañiz, J. Enrique
10
Füller, Johann
10
Gázquez-Abad, Juan Carlos
10
Dolan, Rebecca
9
Ghose, Anindya
9
Itani, Omar S.
9
Ko, Eunju
9
Pantano, Eleonora
9
Ruyter, Ko de
9
Schivinski, Bruno
9
Stephen, Andrew T.
9
Usman, Osly
9
Veloutsou, Cleopatra
9
Vrontis, Demetris
9
Wirtz, Bernd W.
9
Ahuja, Vandana
8
Akram, Umair
8
Conduit, Jodie
8
Constantinides, Efthymios
8
Dholakia, Utpal M.
8
Liang, Sai
8
Luo, Xueming
8
Rather, Raouf Ahmad
8
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Springer Fachmedien Wiesbaden
16
IGI Global
10
American Marketing Association
3
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2
Information Resources Management Association
2
National Bureau of Economic Research
2
Springer International Publishing
2
Technische Universität Braunschweig
2
Universität Mannheim
2
AMA Summer Academic Conference <2023, San Francisco, Calif.>
1
AMA Summer Academic Conference: Bridging Gaps Marketing in an Age of Disruption <2020, Online>
1
Academy of Marketing
1
Books on Demand GmbH <Norderstedt>
1
Center of Market Oriented Product and Production Management
1
Deutsches Forschungsinst. f. öffentl. Verwaltung Speyer
1
Digital Marketing & eCommerce Conference <3., 2022, Barcelona>
1
Digital Marketing & eCommerce Conference <4., 2023, Barcelona>
1
Eberhard Karls Universität Tübingen
1
Edward Elgar Publishing
1
Erasmus Research Institute of Management
1
Europäische Kommission / Consumers, Health, Agriculture and Food Executive Agency
1
F.A.Z.-Institut für Management-, Markt- und Medieninformationen
1
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1
Fachhochschule Salzburg / Studiengang Betriebswirtschaft
1
Fachverlag für Wirtschafts- und Steuerrecht Schäffer <Stuttgart>
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Forschungsinstitut für Rationalisierung e.V. an der RWTH Aachen
1
Fraunhofer-Institut für Arbeitswirtschaft und Organisation
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Friedrich-Schiller-Universität Jena
1
Fritz Knapp Verlag
1
Galileo Press
1
GfK Belgium <Körperschaft>
1
Global Conference on Business, Management and Entrepreneurship "Transforming Suistainable Business In The Era Of Society 5.0" <2019, Bandung>
1
Handelshochschule Leipzig
1
Haufe-Lexware GmbH & Co. KG
1
Helmut-Schmidt-Universität
1
ICORIA <16., 2017, Gent>
1
IIF - Institut für Industriekommunikation und Fachmedien GmbH / Apprimus Verlag
1
Interdisziplinäre Tagung des Forschungsnetzwerkes Europäische Kulturen in der Wirtschaftskommunikation <17., 2017, Frankfurt am Main>
1
International Association for the Study of Insurance Economics
1
International Colloquium on Brand, Label and Product Intelligence <2., 2021, Orléans>
1
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Journal of business research : JBR
268
Journal of retailing and consumer services
180
International journal of internet marketing and advertising : IJIMA
104
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
96
Technological forecasting & social change : an international journal
75
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
73
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
71
The journal of product & brand management
60
Journal of promotion management : innovations in planning and applied research
56
Journal of internet commerce
55
Journal of marketing communications
55
Psychology & marketing
49
International journal of advertising : the review of marketing communications
48
International journal of electronic marketing and retailing : IJEMR
48
International journal of hospitality management
45
The journal of brand management : an international journal
45
Industrial marketing management : the international journal for industrial and high-tech firms
44
Journal of management information systems : JMIS
44
Journal of electronic commerce research : JECR
43
Journal of strategic marketing
42
International journal of consumer studies
40
Information systems research : ISR
39
Journal of marketing management : MM
39
Journal of marketing management : JMM ; journal of the Academy of Marketing
37
International journal of business information systems : IJBIS
36
Journal of marketing
36
Cogent business & management
35
Electronic commerce research
35
International journal of technology marketing : IJTMkt
35
Journal of travel and tourism marketing
35
International journal of electronic commerce : IJEC
34
Tourism management : research, policies, practice
34
Business horizons
33
Marketing intelligence & planning
32
Asia Pacific journal of marketing and logistics
30
SpringerLink / Bücher
30
International journal of e-business research : an official publication of the Information Resources Management Association
29
Journal of hospitality marketing & management
29
International journal of contemporary hospitality management
28
Journal of fashion marketing and management
27
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All
ECONIS (ZBW)
6,093
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1
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6,093
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1
Repurchase
loyalty
for customer social co-creation e-marketplaces
Kang, Ju-Young M.
- In:
Journal of fashion marketing and management
18
(
2014
)
4
,
pp. 452-464
Persistent link: https://www.econbiz.de/10010530878
Saved in:
2
Customer perceptions of value, satisfaction, and
loyalty
in the social media era : insights from electrical home appliances in an emerging economy
Md Uzir Hossain Uzir
;
Ishraq Jerin
;
Abu Bakar bin Abdul …
- In:
International journal of quality and innovation : IJQI
6
(
2022
)
2
,
pp. 190-230
Persistent link: https://www.econbiz.de/10013257353
Saved in:
3
Affective commitment and customer
loyalty
in crowdsourcing : antecedents, interdependencies, and practical implications
Schulten, Matthias Bernhard
;
Schaefer, Fabian
- In:
The international review of retail, distribution and …
25
(
2015
)
5
,
pp. 516-528
Persistent link: https://www.econbiz.de/10011534176
Saved in:
4
The effects of online incivility and consumer-to-consumer interactional justice on complainants, observers, and service providers during social media service recovery
Bacile, Todd J.
;
Wolter, Jeremy S.
;
Allen, Alexis M.
; …
- In:
Journal of interactive marketing : a quarterly …
44
(
2018
),
pp. 60-81
Persistent link: https://www.econbiz.de/10011949553
Saved in:
5
Buffering effects of brand community identification in service failures : the role of customer citizenship behaviors
Mandl, Leonhard
;
Hogreve, Jens
- In:
Journal of business research : JBR
107
(
2020
),
pp. 130-137
Persistent link: https://www.econbiz.de/10012156727
Saved in:
6
Identifying value-creating aspects in luxury hotel services via third-party online reviews : a cross-cultural study
Tsiotsou, Rodoula H.
- In:
International journal of retail and distribution management
50
(
2022
)
2
,
pp. 183-205
Persistent link: https://www.econbiz.de/10013397924
Saved in:
7
Antecedents and consequences of the quality of e-customer-to-customer interactions in B2B communities
Bruhn, Manfred
;
Schnebelen, Stefanie
;
Schäfer, Daniela B.
- In:
Industrial marketing management : the international …
43
(
2014
)
1
,
pp. 164-176
Persistent link: https://www.econbiz.de/10010359357
Saved in:
8
Value co-creation in ecotourism : finding solutions in a digital era
Hernández-López, Laura
;
Barrio-García, Salvador del
- In:
Journal of business
10
(
2018
)
1
,
pp. 38-51
Persistent link: https://www.econbiz.de/10012131490
Saved in:
9
Does customer satisfaction exist in purchasing and usage of electronic home appliances in Bangladesh through interaction effects of social media?
Md Uzir Hossain Uzir
;
Abu Bakar bin Abdul Hamid
; …
- In:
International journal of business excellence : IJBEX
23
(
2021
)
1
,
pp. 113-137
Persistent link: https://www.econbiz.de/10012506639
Saved in:
10
The impact of e-service on hotels' booking : adjusted TAM framework for customers' intentions to book hotels online
Vrontis, Demetris
;
Massoud, Mazen
;
Dennaoui, Hassan
;
El …
- In:
Global business & economics review
26
(
2022
)
3
,
pp. 285-313
Persistent link: https://www.econbiz.de/10013193843
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