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Perceived justice in South African airline and hospital industries : measurement model
DeMeyer, Christine F.; Petzer, Daniel J.; Svari, Sander; … - In: International journal of quality and service sciences 5 (2013) 2, pp. 120-139
Persistent link: https://www.econbiz.de/10009768462
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Indicators of sustainable business practices : Woolworth in South Africa
Dos Santos, Maria A. O.; Svensson, Göran; Padin, Carmen - In: Supply chain management : an international journal 18 (2013) 1, pp. 104-108
Persistent link: https://www.econbiz.de/10009758014
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META-RELQUAL construct validation : a South African study
Mpinganjira, Mercy; Svensson, Göran; Mysen, Tore - In: African journal of economic and management studies : AJEMS 6 (2015) 4, pp. 453-465
Persistent link: https://www.econbiz.de/10011525625
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Implementation, monitoring and evaluation of sustainable business practices : framework and empirical illustration
Dos Santos, Maria A. O.; Svensson, Göran; Padin, Carmen - In: Corporate governance : the international journal for … 14 (2014) 4, pp. 515-530
Persistent link: https://www.econbiz.de/10010413852
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Service receivers' negative emotions in airline and hospital service settings
Petzer, Daniel J.; De Meyer, Christine F.; Svari, Sander; … - In: The journal of services marketing 26 (2012) 7, pp. 484-496
Persistent link: https://www.econbiz.de/10009672314
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A framework of conscientious corporate brand : a South African validation
Svensson, Göran; Bogaards, Marlene; Mpinganjira, Mercy; … - In: Corporate governance : the international journal for … 12 (2012) 5, pp. 675-685
Persistent link: https://www.econbiz.de/10009673165
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Validating the relationship between trust, commitment, economic and non-economic satisfaction in South African buyer-supplier relationships
Mpinganjira, Mercy; Roberts-Lombard, Mornay; Svensson, … - In: The journal of business & industrial marketing 32 (2017) 3, pp. 421-431
Persistent link: https://www.econbiz.de/10011662279
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Embedding the ethos of codes of ethics into corporate South Africa : current status
Mpinganjira, Mercy; Roberts-Lombard, Mornay; Wood, Greg; … - In: European business review : EBR ; the official journal … 28 (2016) 3, pp. 333-351
Persistent link: https://www.econbiz.de/10011575458
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Corporate risk exposure by implementing sustainable business practices : an African case
Dos Santos, Maria A. O.; Svensson, Göran; Padin, Carmen; … - In: International journal of logistics economics and … 6 (2014/2017) 3, pp. 223-235
Persistent link: https://www.econbiz.de/10011603682
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A validation of META-RELQUAL under South African micro-enterprise banking customers
Mostert, Pierre; Zietsman, Mariette; Svensson, Göran - In: International journal of business excellence 18 (2019) 4, pp. 549-569
Persistent link: https://www.econbiz.de/10012145702