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The US-European gap in service employment and demand : the research agenda
Salverda, Wiemer; Schettkat, Ronald - In: Services and employment : explaining the US-European gap, (pp. 15-41). 2007
Persistent link: https://www.econbiz.de/10003495369
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Service included? : Services and the US-European employment gap
Gregory, Mary; Salverda, Wiemer; Schettkat, Ronald - In: Services and employment : explaining the US-European gap, (pp. 217-229). 2007
Persistent link: https://www.econbiz.de/10003495419
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Services and employment : explaining the US-European gap
Gregory, Mary (ed.); Salverda, Wiemer (contributor);  … - 2007
Persistent link: https://www.econbiz.de/10003398375
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Logistics service quality and technology investment in retailing
Gil Saura, Irene; Ruiz-Molina, María-Eugenia - In: European retail research 23 (2009) 1, pp. 69-82
Persistent link: https://www.econbiz.de/10003832164
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The influence of social regard on the customer–service firm relationship : the moderating role of length of relationship
Sabiote, Estela Fernández; Román, Sergio - In: Journal of business and psychology 24 (2009) 4, pp. 441-453
Persistent link: https://www.econbiz.de/10003934766
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Analysis of the moderating role of the gender variable in service recovery processes
Cambra-Fierro, Jesús; Berbel-Pineda, Juan M.; … - In: Journal of retailing and consumer services 20 (2013) 4, pp. 408-418
Persistent link: https://www.econbiz.de/10009755354
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Rationality, participation and results : the case of the European excellence model in a Spanish context
Canet-Giner, M. Teresa; Balbastre-Benavent, Francisco - In: The service industries journal 31 (2011) 11/12, pp. 1995-2017
Persistent link: https://www.econbiz.de/10009298277
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Special issue: Creativity and Innovation : First INBAM Conference (International Network of Business & Management Journals)
Peris-Ortiz, Marta (contributor) - 2011
Persistent link: https://www.econbiz.de/10009298421
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The adoption of quality management practices and their impact on business performance in small service companies : the case of Spanish travel agencies
Alonso-Almeida, María Mar del; Bagur-Femenías, Llorenç; … - In: Service business 9 (2015) 1, pp. 57-75
Persistent link: https://www.econbiz.de/10011296096
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Do demand differences cause the US-European employment gap?
Gregory, Mary; Russo, Giovanni - In: Services and employment : explaining the US-European gap, (pp. 81-108). 2007
Persistent link: https://www.econbiz.de/10003495381