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Standardization
Service quality
21,814
Dienstleistungsqualität
21,063
Qualitätsmanagement
16,942
Quality management
15,257
Krankenhaus
13,465
Prozessmanagement
12,661
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12,229
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10,941
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10,848
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10,834
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8,475
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6,118
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6,079
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5,516
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4,006
Gesundheitswesen
3,274
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3,082
Wirtschaftsprüfung
2,714
Financial audit
2,700
Innovation
2,379
Supply chain
2,220
Lieferkette
2,217
Organizational change
1,828
Organisatorischer Wandel
1,807
Dienstleistungssektor
1,709
Innovationsmanagement
1,686
Service industry
1,677
Standardisierung
1,621
Innovation management
1,594
Patienten
1,519
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Heras-Saizarbitoria, Iñaki
16
Boiral, Olivier
14
Casadesús, Martí
11
Devadasan, S. R.
9
Lambertini, Luca
9
Strausz, Roland
9
Tarí, Juan José
9
Chiarini, Andrea
8
Lutz, Stefan
8
Walgenbach, Peter
8
Birg, Laura
7
Clougherty, Joseph A.
7
Ellison, Glenn
7
Grajek, Michał
7
Heras, Iñaki
7
Hudson, John
7
Murugesh, R.
7
Prajogo, Daniel
7
Sampaio, Paulo
7
Santos, Gilberto
7
Vries, Henk J. de
7
Castka, Pavel
6
Cândido, Carlos J. F.
6
Fonseca, Luis Miguel Ciravegna Martins da
6
Franceschini, Fiorenzo
6
Lutz, Stefan Heinz Hermann
6
Marimon, Frederic
6
Murmura, Federica
6
Agwara, Hezekiah
5
Antony, Jiju
5
Blind, Knut
5
Bravi, Laura
5
Funck, Dirk
5
Jones, Philip R.
5
Karthi, S.
5
Mastrogiacomo, Luca
5
Moratis, Lars
5
Mysliveček, Jan
5
Saraiva, Pedro
5
Silva, Rui
5
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OECD
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IGI Global
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Institut der Deutschen Wirtschaft Köln Consult
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Bank für Internationalen Zahlungsausgleich / Committee on Payments and Market Infrastructures
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European Centre for the Development of Vocational Training
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Europäisches Parlament / Ausschuss für Landwirtschaft, Fischerei und Ernährung
2
Internationale Stiftung der Wirtschaft für Qualität im Management-Training
2
Organisation for Economic Co-operation and Development
2
Taylor and Francis.
2
Technische Universität Dresden
2
Universität St. Gallen / Institut für Wirtschaft und Ökologie
2
Vereinte Nationen / Wirtschaftskommission für Europa
2
Akzente Kommunikation und Beratung GmbH
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Arbeitstagung zur Evaluation an Hochschulen <4, 2003, Potsdam>
1
Association Nutrition Demain
1
Bayern / Staatsministerium für Wirtschaft, Verkehr und Technologie
1
Beuth Verlag
1
British Standards Institution
1
Bulgarien / Glavno Upravlenie po Standartizacija
1
Bundesstelle für Außenhandelsinformation <Köln>
1
Büro für Umwelt, Qualität, Sicherheit <Firma>
1
Centralʹnyj bank Rossijskoj Federacii
1
Centre for Energy Policy and Economics <Zürich>
1
Deutsch-Niederländisch-Österreichischer Unternehmerinnentag Neue Märkte und Qualitätsoffensive <1996, Gotha>
1
Deutschland / Umweltbundesamt
1
Deutschland <DDR> / Amt für Standardisierung, Messwesen und Warenprüfung
1
Erasmus Research Institute of Management
1
European Association of Agricultural Economists
1
European Organization for Quality Control
1
Europäische Kommission
1
Europäische Kommission / Gemeinsame Forschungsstelle
1
Europäische Kommission / Generaldirektion Landwirtschaft
1
Europäische Kommission / Generaldirektion Unternehmen
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F.A.Z.-Institut für Management-, Markt- und Medieninformationen
1
Finansovyj Universitet
1
Great Britain / Dept of Trade
1
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International journal of quality & reliability management
49
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
47
The TQM journal : the international review of organizational improvement
46
International journal of productivity and quality management : IJPQM
43
Total quality management & business excellence
39
Quality management journal : QMJ
18
Amfiteatru economic : an economic and business research periodical
16
International journal of services and standards
15
Journal of industrial engineering and management : JIEM
14
International journal of production economics
13
Agriculture
12
Quality management in food chains : [EAAE Seminar on Quality Management and Quality Assurance in Food Chains held at the Georg-August-University of Goettingen in 2005]
10
Working paper
10
International journal of production research
9
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
8
SpringerLink / Bücher
8
Business process management journal
7
Corporate social responsibility and environmental management
7
Journal of operations management
7
Journal of payments strategy & systems
7
Revue d'économie industrielle
7
Business strategy and the environment
6
Economics letters
6
ISO 9001, ISO 14001, and new management standards
6
International journal of industrial organization
6
International journal of services and operations management
6
The international journal of productivity and performance management
6
Benchmarking : an international journal ; BIJ
5
Discussion paper / Centre for Economic Policy Research
5
Discussion papers / Governance and the Efficiency of Economic Systems
5
Food policy : economics planning and politics of food and agriculture
5
IEEE transactions on engineering management : EM
5
Journal of business ethics : JOBE
5
Journal of regulatory economics
5
NBER working paper series
5
Normalisation et organisation de l'industrie
5
Beiträge zur Hochschulpolitik
4
Benchmarking : an international journal
4
DIN-Taschenbuch
4
Discussion paper
4
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ECONIS (ZBW)
1,601
Other ZBW resources
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1
Measuring the effects of quality certification on labour productivity : an analysis of the hospitality sector
Sánchez-Ollero, José Luis
;
Garcia-Pozo, Alejandro
; …
- In:
International journal of contemporary hospitality management
27
(
2015
)
6
,
pp. 1100-1116
Persistent link: https://www.econbiz.de/10011402829
Saved in:
2
LEVERAGING LEAN IN OUTPATIENT CLINICS : creating a cost effective, standardized, high quality ... patient-focused operation
PROTZMAN, CHARLES.
-
2017
Persistent link: https://www.econbiz.de/10013183078
Saved in:
3
Qualitätsmanagement & Zertifizierung : praktische Umsetzung in Krankenhäusern, Reha-Kliniken und stationären Pflegeeinrichtungen ; mit 22 Tabellen
Ertl-Wagner, Birgit
;
Steinbrucker, Sabine
;
Wagner, Bernd C.
-
2009
Persistent link: https://www.econbiz.de/10003785414
Saved in:
4
ISO 9004 maturity model for quality in industry 4.0
Glogovac, Maja
;
Ruso, Jelena
;
Maricic, Milica
- In:
Total quality management & business excellence
33
(
2022
)
5
,
pp. 529-547
Persistent link: https://www.econbiz.de/10013166897
Saved in:
5
World experience of process quality management of teacher training in HEI
Kravchenko, Tetyana
;
Saienko, Iryna
- In:
Baltic Journal of Economic Studies
6
(
2020
)
4
,
pp. 90-97
Persistent link: https://www.econbiz.de/10012586974
Saved in:
6
Innovative methodology for the development of operational management standards in the hotel business
Kharenko, Dmytro
;
Titomir, Ludmila
;
Markovska, Anastasiia
- In:
Technology audit and production reserves
1
(
2023
)
4/69
,
pp. 36-41
Persistent link: https://www.econbiz.de/10014388613
Saved in:
7
Dual quality and limits to international adaptation of product quality : development of a conceptual framework and research agenda
Annarita, Colamatteo
;
Fabio, Cassia
;
Marcello, Sansone
- In:
Total quality management & business excellence
34
(
2023
)
9/10
,
pp. 1243-1256
Persistent link: https://www.econbiz.de/10014284851
Saved in:
8
How place quality brands improve product quality : a perspective on advanced standards leading technological innovation
Zheng, Hao
;
Sun, Yefang
;
Zhang, Yueyi
;
Lu, Chenyuan
- In:
Total quality management & business excellence
35
(
2024
)
11/12
,
pp. 1212-1232
Persistent link: https://www.econbiz.de/10015048920
Saved in:
9
The impact of government accreditation in the field of the quality of medical services on the satisfaction of patients in Romania
Ceocea, Costel
;
Ceocea, Raluca Alexandra
;
Cosma, Aurora
; …
- In:
Studies and scientific researches / Faculty of Economic …
32
(
2020
),
pp. 24-37
Persistent link: https://www.econbiz.de/10012422951
Saved in:
10
The relationship between internalisation of a quality standard and customer results via employee and social results in the hotel industry
Tarí, Juan José
;
Pereira-Moliner, Jorge
;
Molina …
- In:
Total quality management & business excellence
33
(
2022
)
14
,
pp. 1656-1673
Persistent link: https://www.econbiz.de/10013415861
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