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A systems approach to service development in a concurrent engineering environment
Yang, Ching-Chow - In: The service industries journal 27 (2007) 5/6, pp. 635-652
Persistent link: https://www.econbiz.de/10003622830
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Development of an integrated model of a business excellence system
Yang, Ching-chow - In: Total quality management & business excellence : an … 20 (2009) 9/10, pp. 931-944
Persistent link: https://www.econbiz.de/10003921593
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Identification of customer delight for quality attributes and its applications
Yang, Ching-chow - In: Total quality management & business excellence : an … 22 (2011) 1/2, pp. 83-98
Persistent link: https://www.econbiz.de/10008986648
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The integrated model of core competence and core capability
Yang, Ching-Chow - In: Total quality management & business excellence : an … 26 (2015) 2, pp. 173-189
Persistent link: https://www.econbiz.de/10010477235
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Methods for determining areas for improvement based on the design of customer surveys
Yang, Ching-chow; Yang, King-jang; Yeh, Tsu-ming; Pai, … - In: The service industries journal 29 (2009) 1/2, pp. 143-154
Persistent link: https://www.econbiz.de/10003849578
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An integrated implementation model of strategic planning, BSC and Hoshin management
Yang, Ching-chow; Yeh, Tsu-ming - In: Total quality management & business excellence : an … 20 (2009) 9/10, pp. 989-1002
Persistent link: https://www.econbiz.de/10003921605
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Exploration strategies and key activities for the system of environmental management
Yang, Ching-chow; Yang, King Jang; Peng, Shu-yun - In: Total quality management & business excellence : an … 22 (2011) 11, pp. 1179-1194
Persistent link: https://www.econbiz.de/10009411443
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The analysis of the implementation status of Six Sigma : an empirical study in Taiwan
Yang, King-Jang; Yeh, Tsu-Ming; Pai, Fan-Yun; Yang, … - In: International journal of six sigma and competitive … 4 (2008/09) 1, pp. 60-80
Persistent link: https://www.econbiz.de/10003733336
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Establishment of semiconductor equipment purchasing evaluation model based on a knowledge management database
Yang, Ching-Chow; Chen, Bai-Sheng; Peng, Shu-Yun; Yeh, … - In: European Journal of Industrial Engineering 2 (2008) 1, pp. 1-16
The conventional method for selecting a suitable equipment supplier may have disadvantages such as failing to consider the supplier's technical experience and knowledge and inability of supplier management to make further forecast analysis to aid the decision maker in strategy optimisation. The...
Persistent link: https://www.econbiz.de/10005754453
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Establishment of semiconductor equipment purchasing evaluation model based on a knowledge management database
Yang, Ching-Chow; Chen, Bai-Sheng; Peng, Shu-Yun; Yeh, … - In: European Journal of Industrial Engineering 2 (2008) 1, pp. 1-16
The conventional method for selecting a suitable equipment supplier may have disadvantages such as failing to consider the supplier's technical experience and knowledge and inability of supplier management to make further forecast analysis to aid the decision maker in strategy optimisation. The...
Persistent link: https://www.econbiz.de/10008563636