Rigby, Darrell - In: Strategy & Leadership 31 (2003) 5, pp. 4-11
The annual Bain 2003 global survey of companies finds that managers are using more tools than ever to make headway in tough times. On average, the companies surveyed used 16 tools in 2002 with the heaviest reliance on tried and true “compass‐setting” tolls such as strategic planning,...