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~subject:"Supplier relationship management"
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Key Determinants of Service Qu...
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Supplier relationship management
Relationship marketing
26,239
Beziehungsmarketing
25,565
Messung
22,543
Measurement
22,329
Service quality
21,663
Dienstleistungsqualität
20,912
Griechenland
13,684
Consumer behaviour
12,081
Konsumentenverhalten
11,978
Greece
11,587
Customer satisfaction
9,538
Kundenzufriedenheit
9,296
Theorie
9,259
Theory
9,122
Deutschland
4,942
Germany
4,585
USA
4,375
United States
4,263
Armut
3,168
Poverty
3,096
Qualitätsmanagement
3,003
Quality management
2,946
Brand management
2,902
Markenführung
2,896
Schätzung
2,608
Wirtschaftsprüfung
2,566
Financial audit
2,558
Estimation
2,540
Lieferantenmanagement
2,424
Welt
2,368
World
2,320
Social Web
2,319
Social web
2,318
Brand image
2,286
Markenimage
2,283
Electronic Commerce
2,270
Privatkundengeschäft
2,246
E-commerce
2,202
Bank
2,195
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940
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230
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1,854
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565
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3
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68
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68
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59
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Fallstudie
38
Bibliografie enthalten
25
Bibliography included
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Handbook
22
Handbuch
22
Lehrbuch
16
Conference paper
15
Konferenzbeitrag
15
Textbook
14
Guidebook
8
Konferenzschrift
8
Ratgeber
8
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7
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4
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4
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4
Elektronischer Datenträger
3
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3
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3
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3
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English
1,960
German
465
Polish
3
Dutch
2
French
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Italian
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Romanian
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Svensson, Göran
26
Homburg, Christian
18
Bruhn, Manfred
16
Kleinaltenkamp, Michael
12
Ahlert, Dieter
11
Naudé, Peter
10
Grönroos, Christian
9
Mostert, Pierre
9
Mysen, Tore
9
Eggert, Andreas
8
Ivens, Björn Sven
8
La Rocca, Antonella
8
Scheer, Lisa K.
8
Stock-Homburg, Ruth
8
Casidy, Riza
7
Friend, Scott B.
7
Gil Saura, Irene
7
Helmke, Stefan
7
Keränen, Joona
7
Palmatier, Robert W.
7
Sharma, Piyush
7
Ulaga, Wolfgang
7
Aykol, Bilge
6
Edvardsson, Bo
6
Folse, Judith Anne Garretson
6
Henneberg, Stephan
6
Hennig-Thurau, Thorsten
6
Høgevold, Nils M.
6
Jacob, Frank
6
Kowalkowski, Christian
6
Mangus, Stephanie M.
6
Mpinganjira, Mercy
6
Nyadzayo, Munyaradzi W.
6
Paulssen, Marcel
6
Reinartz, Werner J.
6
Sheth, Jagdish N.
6
Snehota, Ivan
6
Swoboda, Bernhard
6
Thaichon, Park
6
Wang, Yonggui
6
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Fördergesellschaft Marketing an der Universität Augsburg
3
Bundesvereinigung Logistik
2
National Bureau of Economic Research
2
OECD
2
Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
2
AMACOM
1
Cranfield School of Management
1
Deutsche Gesellschaft für Logistik
1
Deutscher Industrie- und Handelskammertag
1
Deutscher Logistik-Kongress <17, 2000, Berlin>
1
Deutscher Logistik-Kongress <18, 2001, Berlin>
1
Deutscher Universitäts-Verlag GmbH
1
Deutschland / Bundeswehr / Universität Hamburg
1
ESCP-EAP European School of Management
1
Erich-Schmidt-Verlag
1
IGI Global
1
INSEAD
1
IT Service Management Forum Deutschland
1
Kassel University Press GmbH
1
Organisation for Economic Co-operation and Development
1
QUIS <11, 2009, Wolfsburg>
1
Shaker Verlag
1
Springer Fachmedien Wiesbaden
1
Svenska Handelshögskolan <Helsinki>
1
SwissICT, Schweizerischer Verband der Informations- und Kommunikationstechnologie
1
Universität Bamberg <1979-1988>
1
Universität Rostock
1
Universität St. Gallen
1
Universität St. Gallen / Institut für Marketing und Handel
1
Wirtschaftsjunioren Hamburg
1
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Published in...
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Industrial marketing management : the international journal for industrial and high-tech firms
230
The journal of business & industrial marketing
115
Journal of business research : JBR
86
Journal of business-to-business marketing
40
Journal of the Academy of Marketing Science
25
Journal of marketing
22
Journal of strategic marketing
21
The journal of services marketing
21
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
20
SpringerLink / Bücher
20
Gabler Edition Wissenschaft
19
International journal of production economics
17
Springer eBook Collection / Business and Economics
15
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
14
Journal of retailing and consumer services
14
Service business
14
The service industries journal
14
International journal of procurement management
13
Service Levels in der Logistik : mit KPIs und SLAs erfolgreich steuern
12
The international journal of logistics management
12
Journal of personal selling & sales management : JPSSM
11
Journal of service research : JSR
11
Services marketing quarterly
11
Journal of purchasing and supply management
10
Marketing intelligence & planning
10
International journal of hospitality management
9
Neue betriebswirtschaftliche Forschung : Nbf
9
European journal of marketing : EJM
8
International journal of production research
8
International journal of project management : the journal of The International Project Management Association
8
Journal of marketing channels : ... distribution systems, strategy, and management
8
Marketing theory
8
The international journal of bank marketing : IJBM
8
European management journal
7
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
7
Interaktionen im Dienstleistungsbereich
7
International journal of integrated supply management : IJISM
7
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
7
Jahrbuch der Absatz- und Verbrauchsforschung
7
Journal of business logistics : JBL
7
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ECONIS (ZBW)
2,422
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1
Relative importance of service value by customer relationship stages : evidence from the Indian retail banking
Ponnam, Abhilash
;
Paul, Rik
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
2
,
pp. 319-334
Persistent link: https://www.econbiz.de/10011707953
Saved in:
2
Logistics service quality and its effects on customer satisfacation in the manufacturing companies' supply chains : empirical evidence frpm
Greece
Politis, Yannis
;
Giovanis, Apostolos
;
Binioris, Spyridon
- In:
Journal of modelling in management
9
(
2014
)
2
,
pp. 215-237
Persistent link: https://www.econbiz.de/10010413644
Saved in:
3
Customer relationship management and customer satisfaction : the mediating role of relationship quality
Santouridis, Ilias
;
Veraki, Androniki
- In:
Total quality management & business excellence : an …
28
(
2017
)
10
,
pp. 1122-1133
Persistent link: https://www.econbiz.de/10011778120
Saved in:
4
Online relationship quality : scale development and initial testing
Brun, Isabelle
;
Rajaobelina, Lova
;
Line, Ricard
- In:
The international journal of bank marketing : IJBM
32
(
2014
)
1
,
pp. 5-27
Persistent link: https://www.econbiz.de/10010252740
Saved in:
5
Should relationship quality be measured as a disaggregated or a composite construct?
Izogo, Ernest Emeka
- In:
Management research review
39
(
2016
)
1
,
pp. 115-131
Persistent link: https://www.econbiz.de/10011535920
Saved in:
6
Innovations of retail banks : expression of relationship marketing or product orientation?
Kieżel, Małgorzata
- In:
Acta scientiarum polonorum / Oeconomia : czasopismo …
15
(
2016
)
3
,
pp. 27-34
Persistent link: https://www.econbiz.de/10011647845
Saved in:
7
Plattformstrategien im Retail-Banking : eine Analyse der Kunde-Bank-Beziehung
Voit, Mario
-
2002
Persistent link: https://www.econbiz.de/10001668562
Saved in:
8
Role of involvement and commitment in sustaining firm-customer relationships : an empirical investigation
Parahoo, Sanjai K.
- In:
International journal of procurement management
6
(
2013
)
4
,
pp. 407-423
Persistent link: https://www.econbiz.de/10010207624
Saved in:
9
Factors affecting relationship marketing in creating customer loyalty in the hospital services business
Afifi, Iqbal
;
Amini, Ahdia
- In:
ASEAN marketing journal : Association of Southeast …
10
(
2018
)
2
,
pp. 91-108
Persistent link: https://www.econbiz.de/10012106926
Saved in:
10
Relationship intention and service quality as combined competitive strategy
Mostert, Pierre
;
Luttig, Thelma
- In:
International journal of management & enterprise …
17
(
2018
)
1
,
pp. 76-92
Persistent link: https://www.econbiz.de/10011879629
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