Key Determinants of Service Quality in Retail Banking
Year of publication: |
2011
|
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Authors: | Tsoukatos, Evangelos |
Other Persons: | Mastrojianni, Evmorfia (contributor) |
Publisher: |
[2011]: [S.l.] : SSRN |
Subject: | Dienstleistungsqualität | Service quality | Privatkundengeschäft | Personal banking | Beziehungsmarketing | Relationship marketing | Messung | Measurement | Griechenland | Greece |
Description of contents: | Abstract [papers.ssrn.com] |
Extent: | 1 Online-Ressource |
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Type of publication: | Book / Working Paper |
Language: | English |
Notes: | In: EuroMed Journal of Business, Vol. 5, No. 1, pp. 85-100, 2010 Nach Informationen von SSRN wurde die ursprüngliche Fassung des Dokuments May 10, 2010 erstellt Volltext nicht verfügbar |
Source: | ECONIS - Online Catalogue of the ZBW |
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