//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Supply chain"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
The impacts of e-service quali...
Similar by person
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Supply chain
Dienstleistungssektor
12
Service industry
12
Production management
11
Produktionswirtschaft
11
Services
11
Business process management
10
Dienstleistung
10
Innovation
10
Prozessmanagement
10
Service quality
10
Beziehungsmarketing
9
Consumer behaviour
9
Relationship marketing
9
Dienstleistungsqualität
8
Theorie
8
Theory
8
Industrie
7
Konsumentenverhalten
7
Lieferkette
7
Welt
7
World
7
Manufacturing strategy
6
Research
6
United Kingdom
6
Benchmarking
5
Customer service
5
Distribution channel
5
Innovation management
5
Kundenservice
5
Manufacturing industries
5
Vertriebsweg
5
Forschung
4
Großbritannien
4
Innovationsmanagement
4
Lieferantenmanagement
4
Manufacturing
4
Modularity
4
Servitization
4
Supplier relationship management
4
more ...
less ...
Online availability
All
Undetermined
3
Free
2
Type of publication
All
Article
4
Book / Working Paper
3
Type of publication (narrower categories)
All
Article in journal
5
Aufsatz in Zeitschrift
5
Aufsatzsammlung
1
Collection of articles of several authors
1
Conference proceedings
1
Graue Literatur
1
Konferenzschrift
1
Non-commercial literature
1
Sammelwerk
1
more ...
less ...
Language
All
English
7
Author
All
Voss, Christopher A.
6
Zhao, Xiande
3
Akkermans, Henk
2
Lee, Hau Leung
2
Li, Xiang
2
Sousa, Rui
2
Oppen, Willem van
1
Wynstra, Finn
1
Zhang, Min
1
Zhu, Guilong
1
more ...
less ...
Institution
All
European Operations Management Association
1
Published in...
All
Journal of operations management
3
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
2
International journal of production economics
1
OTM working paper / Centre for Research in Operations & Technology Management, London Business School
1
Source
All
ECONIS (ZBW)
7
Showing
1
-
7
of
7
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
The service bullwhip effect
Akkermans, Henk
;
Voss, Christopher A.
- In:
International journal of operations & production …
33
(
2013
)
6
,
pp. 765-788
Persistent link: https://www.econbiz.de/10009764261
Saved in:
2
Innovating through services, co-creation and supplier integration : cases from China
Zhang, Min
;
Zhao, Xiande
;
Voss, Christopher A.
;
Zhu, Guilong
- In:
International journal of production economics
171
(
2016
),
pp. 289-300
Persistent link: https://www.econbiz.de/10011437386
Saved in:
3
Contracting outsourced services with collaborative key performance indicators
Akkermans, Henk
;
Oppen, Willem van
;
Wynstra, Finn
; …
- In:
Journal of operations management
65
(
2019
)
1
,
pp. 22-47
Persistent link: https://www.econbiz.de/10012041233
Saved in:
4
Building responsive and resilient supply chains : lessons from the COVID-19 disruption
Li, Xiang
;
Zhao, Xiande
;
Lee, Hau Leung
;
Voss, …
- In:
Journal of operations management
69
(
2023
)
3
,
pp. 352-358
Persistent link: https://www.econbiz.de/10014293346
Saved in:
5
Special issue: the effects of COVID-19 on global supply chains : responsiveness, resilience, and restoration (3Rs)
Lee, Hau Leung
(
ed.
);
Li, Xiang
(
ed.
); …
-
2023
Persistent link: https://www.econbiz.de/10014293352
Saved in:
6
The influence of supply chain context (OEM vs. subcontracting) on quality management
Sousa, Rui
(
contributor
);
Voss, Christopher A.
(
contributor
)
-
2003
Persistent link: https://www.econbiz.de/10001797894
Saved in:
7
Special issue on the EurOMA 2010 Conference
Sousa, Rui
(
contributor
)
-
European Operations Management Association
-
2012
Persistent link: https://www.econbiz.de/10009660564
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->