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An assessment of the marketing strategy for mobile services of Ethiopian Telecommunication Corporation
Temesgen, Zelalem; Negi, Rakshit; Ketema, Eyob - In: Services marketing quarterly 31 (2010) 1, pp. 50-71
Persistent link: https://www.econbiz.de/10003953043
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Determining satisfaction through customer-perceived service quality and value : evidence from Ethiopian telecommunications
Negi, Rakshit - In: International journal of services and operations management 7 (2010) 3, pp. 333-350
Persistent link: https://www.econbiz.de/10008798963
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Factorial and regression analyses of relationship marketing antecedents and customer loyalty : the Ethiopian telecommunications perspective
Negi, Rakshit - In: International journal of electronic customer … 4 (2010) 3, pp. 252-263
Persistent link: https://www.econbiz.de/10008826197
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User's perceived service quality of mobile communications : experience from Ethiopia
Negi, Rakshit - In: International journal of quality & reliability management 26 (2009) 7, pp. 699-711
Persistent link: https://www.econbiz.de/10009525822