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Value-based customers satisfaction and continuance intention for mobile financial services : the roles of utilitarian, hedonic, and personal values

Omigie, N. O. - 2017

presents a conceptual research model that is grounded in means-end theory. It connects customer value hierarchy to customer …

Persistent link: https://www.econbiz.de/10011774587

Social anxiety as a moderator in consumer willingness to accept AI assistants based on utilitarian and hedonic values

Yuan, Chunlin; Zhang, Chenlei; Wang, Shuman - In: Journal of retailing and consumer services 65 (2022), pp. 1-11

Persistent link: https://www.econbiz.de/10013169569

Pursuing personal constructs through quality, value, and satisfaction

Babin, Barry J.; James, Kevin W.; Camp, Kerri; Jones, … - In: Journal of retailing and consumer services 51 (2019), pp. 33-41

Persistent link: https://www.econbiz.de/10012114930

Endowment effect for hedonic but not utilitarian goods

Chan, Eugene Y. - In: International journal of research in marketing : IJRM ; … 32 (2015) 4, pp. 439-441

Persistent link: https://www.econbiz.de/10011428933

Values, attitudes and economic behavior

Roos, Michael W. M. - 2018

behavior and the attitude depends on the individual's values. The model is based on the Schwartz theory of human values, which … Werte-Theorie von Schwartz, die in der Sozialpsychologie sehr bedeutend ist. Werte sind wünschenswerte, transsituationale …