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Theorie
Customer satisfaction
15,448
Kundenzufriedenheit
13,864
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6,492
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6,301
Consumer behaviour
6,255
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6,084
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5,853
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5,800
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4,123
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4,016
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1,295
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1,193
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1,062
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1,059
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1,056
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1,032
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1,030
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999
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939
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934
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23
Roberds, William
23
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17
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16
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10
Monnet, Cyril
9
Wang, Zhu
8
Homburg, Christian
7
Soramäki, Kimmo
7
Stock-Homburg, Ruth
7
Chakravorti, Sujit
6
Lacker, Jeffrey Malcolm
6
Mester, Loretta J.
6
Alexandrova-Kabadjova, Biliana
5
Angelini, Paolo
5
Bounie, David
5
Camera, Gabriele
5
Cartelier, Jean
5
Foley, C. Fritz
5
Garratt, Rod
5
Green, Edward J.
5
Hinterhuber, Hans H.
5
Holthausen, Cornelia
5
Huber, Frank
5
Jurgilas, Marius
5
Matzler, Kurt
5
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5
Rochet, Jean-Charles
5
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5
Temzelides, Ted
5
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5
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4
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4
Bortolotti, Stefania
4
Casari, Marco
4
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4
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4
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4
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4
Kabelac, Gabriele
4
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9. Meeting of Heads of Technology Transfer Registries, Beijing, People's republic of China, 8.-12.10.1984
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Claremont Institute for Economic Policy Studies
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Danmarks Nationalbank
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Department of Settlement, Republic of Kenya
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1
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Fondazione Rosselli
1
Forschungsgemeinschaft Qualitätssicherung
1
Forschungsstelle Automobilwirtschaft <Bamberg>
1
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1
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1
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Journal of money, credit and banking : JMCB
18
Journal of monetary economics
16
Gabler Edition Wissenschaft
13
SpringerLink / Bücher
13
The journal of financial market infrastructures
12
Staff reports / Federal Reserve Bank of New York
9
Staff working paper / Bank of Canada
9
Europäische Hochschulschriften / 5
7
Schriftenreihe Schwerpunkt Marketing / Arbeitspapier
7
Working paper series / Federal Reserve Bank of Atlanta
7
Working papers / Bank of England
7
Neue betriebswirtschaftliche Forschung : Nbf
6
Springer eBook Collection / Business and Economics
6
The journal of futures markets
6
Bank of Finland research discussion papers
5
Discussion paper / Centre for Economic Policy Research
5
FRB Richmond Working Paper
5
International journal of production economics
5
Journal of banking & finance
5
Journal of economic theory
5
Kundenzufriedenheit : Konzepte - Methoden - Erfahrungen
5
Payment systems research and public policy risk, efficiency, and innovation
5
Working paper / National Bureau of Economic Research, Inc.
5
Working papers / Federal Reserve Bank of Philadelphia, Economic Research Division
5
Annals of finance
4
Basler Schriften zum Marketing
4
Economic policy review
4
IMES discussion paper series
4
Journal of financial intermediation
4
Liquidity, risks and speed in payment and settlement systems : a simulation approach
4
NBER Working Paper
4
NBER working paper series
4
Review of economic dynamics
4
The future of payment systems
4
Wissenschaft & Praxis
4
Working paper series / European Central Bank
4
Working paper series / Federal Reserve Bank of Richmond
4
Bank of England Working Paper
3
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ECONIS (ZBW)
898
EconStor
1
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899
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1
An extended ε-constraint method for a bi-objective assortment optimization problem
Eskandari, Amin
;
Ziarati, Koorush
;
Nikseresht, Alireza
- In:
International transactions in operational research : a …
31
(
2024
)
5
,
pp. 3197-3219
Persistent link: https://www.econbiz.de/10014533519
Saved in:
2
Interaction between functional and relational service quality : hierarchy vs. compensation
Martínez-Tur, Vicente
;
Estreder, Yolanda
;
Tomás, Inés
; …
- In:
The service industries journal
43
(
2023
)
1/2
,
pp. 85-103
Persistent link: https://www.econbiz.de/10013540913
Saved in:
3
Kundenzufriedenheit
messen und steigern
Töpfer, Armin
(
ed.
);
Bauer, Ewald
(
contributor
)
-
1996
Persistent link: https://www.econbiz.de/10000554387
Saved in:
4
Kundenzufriedenheit
durch Kernkompetenzen : eigene Potentiale erkennen - entwickeln - umsetzen
Hinterhuber, Hans H.
;
Handlbauer, Gernot
;
Matzler, Kurt
-
1997
Persistent link: https://www.econbiz.de/10000612740
Saved in:
5
Service quality : new directions in theory and practice
Rust, Roland T.
(
ed.
)
-
1994
Persistent link: https://www.econbiz.de/10000347620
Saved in:
6
Qualitätscontrolling in Unternehmen des Anlagengeschäfts
Voggenreiter, Dietmar
-
1999
Persistent link: https://www.econbiz.de/10000678754
Saved in:
7
Kundenzufriedenheit
messen und steigern
Töpfer, Armin
(
ed.
);
Bauer, Ewald
(
contributor
)
-
1999
-
2., erw. und überarb. Aufl.
Persistent link: https://www.econbiz.de/10000682567
Saved in:
8
Customer satisfaction measurement : Kundenzufriedenheitsmessung als Informationsgrundlage des Hersteller- und Handelsmarketing am Beispiel der Automobilwirtschaft
Korte, Christian
-
1995
Persistent link: https://www.econbiz.de/10000541967
Saved in:
9
Kundenzufriedenheit
: Konzepte - Methoden - Erfahrungen
Simon, Hermann
(
ed.
);
Homburg, Christian
(
contributor
)
-
1998
-
3., aktualisierte und erw. Aufl.
Persistent link: https://www.econbiz.de/10000666048
Saved in:
10
Kundenzufriedenheit
als Marketingziel deutscher Bausparkassen : eine kritische Analyse unter besonderer Berücksichtigung von Kundenclubkonzepten
Möbus, Matthias
-
1998
Persistent link: https://www.econbiz.de/10000667497
Saved in:
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