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Qualität elektronischer Dienstleistungen: Messung und Auswirkungen
Köse, Ibrahim - 2007
Persistent link: https://www.econbiz.de/10003386291
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Dienstleistungen im Internet und ihre Qualität aus Kundensicht
Breithaupt, Hans-Friedrich - 2005 - 1. Aufl.
Persistent link: https://www.econbiz.de/10002749839
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Research on evaluation method of e-commerce platform customer relationship based on decision tree algorithm
Zhang, Quan; Liu, Bohan - In: International journal of information technology and … 23 (2024) 3/4, pp. 291-303
Persistent link: https://www.econbiz.de/10015064869
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Fulfillment im Electronic Commerce : Gestaltungsansätze, Determinanten, Wirkungen
Köcher, Martin-Matthias - 2006 - 1. Aufl
Persistent link: https://www.econbiz.de/10003335965
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Kundenzufriedenheit im Electronic Commerce
Magerhans, Alexander - 2000
Persistent link: https://www.econbiz.de/10001516870
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Emergence of electronic markets : implication of declining transport costs on firm profits and consumer surplus
Morasch, Karl - 2000
Persistent link: https://www.econbiz.de/10013283161
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Research on consumer satisfaction prediction of e-commerce social platforms based on deep transfer learning
Mao, Hehua - In: International journal of networking and virtual … 29 (2023) 3/4, pp. 229-243
Persistent link: https://www.econbiz.de/10015066164
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Customer behavior model for quality-of-service environments with many service levels
Gluhovsky, Ilya - In: Journal of electronic commerce research : JECR 10 (2009) 1, pp. 29-41
Persistent link: https://www.econbiz.de/10003886453
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Do market characteristics impact the relationship between retailer characteristics and online prices?
Venkatesan, Rajkumar; Mehta, Kumar; Bapna, Ravi - In: Journal of retailing 83 (2007) 3, pp. 309-324
Persistent link: https://www.econbiz.de/10003517345
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Messung von E-Servicequalität : eine branchenübergreifende Validierung
Bauer, Hans H.; Falk, Tomas; Hammerschmidt, Maik - In: Interactive Marketing im Web 2.0+ : Konzepte und …, (pp. 37-55). 2007
Persistent link: https://www.econbiz.de/10003565670