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Customer learning in call centers from previous waiting experiences
Emadi, Seyed Morteza
;
Swaminathan, Jayashankar M.
- In:
Operations research
66
(
2018
)
5
,
pp. 1433-1456
Persistent link: https://www.econbiz.de/10011932548
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2
Impact of delay announcements in call centers : an empirical approach
Akşin, Zeynep
;
Ata, Baris
;
Emadi, Seyed Morteza
;
Su, …
- In:
Operations research
65
(
2017
)
1
,
pp. 242-265
Persistent link: https://www.econbiz.de/10011649054
Saved in:
3
Introduction of a second channel : implications for pricing and profits
Huang, Wei
;
Swaminathan, Jayashankar M.
- In:
European journal of operational research : EJOR
194
(
2009
)
1
,
pp. 258-279
Persistent link: https://www.econbiz.de/10003835456
Saved in:
4
Managing new and differentiated remanufactured products
Ferrer, Geraldo
;
Swaminathan, Jayashankar M.
- In:
European journal of operational research : EJOR
203
(
2010
)
2
,
pp. 370-379
Persistent link: https://www.econbiz.de/10003943751
Saved in:
5
Multi-product quality competition : impact of resource constraints
Yayla-Küllü, H. Müge
;
Parlaktürk, Ali K.
; …
- In:
Production and operations management : an international …
22
(
2013
)
3
,
pp. 603-614
Persistent link: https://www.econbiz.de/10009760458
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6
Vertical integration under competition : forward, backward, or no integration?
Lin, Yen-ting
;
Parlaktürk, Ali K.
;
Swaminathan, …
- In:
Production and operations management : an international …
23
(
2014
)
1
,
pp. 19-35
Persistent link: https://www.econbiz.de/10010257626
Saved in:
7
Coordinating traditional and Internet supply chains
Cattani, Kyle D.
;
Gilland, Wendell G.
;
Swaminathan, …
- In:
Handbook of quantitative supply chain analysis : …
,
(pp. 643-677)
.
2004
Persistent link: https://www.econbiz.de/10002233812
Saved in:
8
Diffusion of innovations under supply constraints
Kumar, Sunil
;
Swaminathan, Jayashankar M.
-
1999
Persistent link: https://www.econbiz.de/10001454019
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9
Buyback Pricing of Durable Goods in Dual Distribution Channels
Esenduran, Gokce
-
2019
Persistent link: https://www.econbiz.de/10012902935
Saved in:
10
Improved crop productivity through optimized planting schedules
Zhang, Ying
;
Swaminathan, Jayashankar M.
- In:
Manufacturing & service operations management : M & SOM
22
(
2020
)
6
,
pp. 1165-1180
Persistent link: https://www.econbiz.de/10012420817
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