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Beschwerdeverhalten und Kundenwert
Wünschmann, Stefan - 2007 - 1. Aufl.
Persistent link: https://www.econbiz.de/10003414535
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Beschwerdeverhalten und Kundenwert
Wünschmann, Stefan - 2007 - 1. Aufl.
Persistent link: https://www.econbiz.de/10013515492
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Segmentspezifische Kundenzufriedenheitsanalyse : neue Ansätze zur Segmentierung von Märkten
Hahn, Carsten H. - 2002 - 1. Aufl.
Persistent link: https://www.econbiz.de/10001643623
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Modularity, identity, and the constitutional diagonal
Langlois, Richard N. - 2022 - Second draft
Persistent link: https://www.econbiz.de/10013283976
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The impact of influencers' multi-SNS use on followers' behavioral intentions : an integration of cue consistency theory and social identity theory
Hsieh, Jung-Kuei - In: Journal of retailing and consumer services 74 (2023), pp. 1-15
Persistent link: https://www.econbiz.de/10014342233
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Restaurant information sharing on social networking sites : do network externalities matter?
Kang, Jee-Won; Namkung, Young - In: Journal of hospitality & tourism research : JHTR ; the … 40 (2016) 6, pp. 739-763
Persistent link: https://www.econbiz.de/10011559825
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A study on service justice effectiveness on customer satisfaction and repurchase intention in social media environment on major online shopping malls
Agnihotri, Durgesh; Kulshreshtha, Kushagra; Tripathi, Vikas - In: Finance India : the quarterly journal of Indian … 34 (2020) 2, pp. 541-562
Persistent link: https://www.econbiz.de/10012670038