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Pesaran, M. Hashem
43
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35
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33
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31
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Lucchetta, Marcella
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Tsionas, Efthymios G.
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Gersbach, Hans
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Lóránth, Gyöngyi
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81
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ECONIS (ZBW)
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Konsequenzen bankbetrieblicher Personalpolarisation : Leistungspolitikvariation als Ausgangspunkt einer Mitarbeiterpolarisation mit besonderer Berücksichtigung der Träger objektbez...
Willner, Gerd Günter
-
1999
Persistent link: https://www.econbiz.de/10001482446
Saved in:
2
Testing the dimensionality of the quality management construct
Elshaer, Ibrahim A.
;
Augustyn, Marcjanna M.
- In:
Total quality management & business excellence : an …
27
(
2016
)
3/4
,
pp. 353-367
Persistent link: https://www.econbiz.de/10011558680
Saved in:
3
Efficiency evaluation of a private
bank
's branches with service quality approach by data envelopment analysis
Tavakoli, Mohammad Mahdi
;
Shirouyehzad, Hadi
; …
- In:
International journal of services and operations management
16
(
2013
)
4
,
pp. 427-442
Persistent link: https://www.econbiz.de/10010354436
Saved in:
4
Acceptance of mobile banking in Islamic banks : integration of DeLone and McLean IS model and unified theory of acceptance and use of technology
Mansour, Majeed Mustafa Othman
- In:
International journal of business excellence : IJBEX
21
(
2020
)
4
,
pp. 564-584
Persistent link: https://www.econbiz.de/10012250854
Saved in:
5
Banklogistik : Logistiksysteme und -prozesse in Banken
Lohmann, Lutz G. E.
-
1998
Persistent link: https://www.econbiz.de/10000667490
Saved in:
6
Steigerung der Dienstleistungsqualität mit Electronic-Banking : Kundenorientierung am Beispiel sächsischer Genossenschaftsbanken
Eusterbrock, Claudia
-
1999
Persistent link: https://www.econbiz.de/10000679755
Saved in:
7
Serviceeffizienz : Messung und Erfolgswirkungen
Bauer, Hans H.
;
Hammerschmidt, Maik
;
Falk, Tomas
; …
-
2007
Persistent link: https://www.econbiz.de/10003427976
Saved in:
8
Messung von E-Servicequalität : eine branchenübergreifende Validierung
Bauer, Hans H.
;
Falk, Tomas
;
Hammerschmidt, Maik
- In:
Interactive Marketing im Web 2.0+ : Konzepte und …
,
(pp. 37-55)
.
2007
Persistent link: https://www.econbiz.de/10003565670
Saved in:
9
Messung von E-Servicequalität : eine branchenübergreifende Validierung
Bauer, Hans H.
;
Falk, Tomas
;
Hammerschmidt, Maik
- In:
Interactive Marketing im Web 2.0+ : Konzepte und …
,
(pp. 37-55)
.
2008
Persistent link: https://www.econbiz.de/10003762102
Saved in:
10
Messung und Konsequenzen von Servicequalität im E-Commerce : eine empirische Analyse am Beispiel des Internet-Banking
Bauer, Hans H.
;
Falk, Tomas
;
Hammerschmidt, Maik
- In:
Dienstleistungsmarketing
,
(pp. 45-57)
.
2004
Persistent link: https://www.econbiz.de/10002208776
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