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Sharing dissatisfaction online : analyzing the nature and predictors of hotel guests negative reviews
Fernandes, Teresa; Fernandes, Filipa - In: Journal of hospitality marketing & management 27 (2018) 2, pp. 127-150
Persistent link: https://www.econbiz.de/10011848333
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Determining the reliability and validity of online reputation databases for lodging : Booking.com, TripAdvisor, and HolidayCheck
Rodríguez-Díaz, Manuel; Espino Rodríguez, Toms F. - In: Journal of vacation marketing : an international journal 24 (2018) 3, pp. 261-274
Persistent link: https://www.econbiz.de/10011912209
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Exploring user-generated images in online reviews of hotels
Djafarova, Elmira; Deluce, Brian - In: Tourism analysis : an interdisciplinary tourism & … 23 (2018) 3, pp. 323-335
Persistent link: https://www.econbiz.de/10011929572
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Tourists' booking behavior : online social media perspectives
Ghaedi, Mohammadreza - In: Journal of promotion management : innovations in … 28 (2022) 6, pp. 702-728
Persistent link: https://www.econbiz.de/10013277301
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Exploring cruise tourists' sentiment expression pattern from online reviews : an insight into market positioning
Sun, Xiaodong; Cao, Xiulian; Lau, Yui-yip - In: Tourism management perspectives : TMP 49 (2023), pp. 1-15
Persistent link: https://www.econbiz.de/10014554178
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Enhancing hotel knowledge management : the influencing factors of online hotel reviews on travellers' booking intention
Xia, Yufan; Chan, Hing Kai; Zhong, Lina; Xu, Shuojiang - In: Knowledge management research & practice : KMRP ; an … 20 (2022) 1, pp. 34-45
Persistent link: https://www.econbiz.de/10013177996
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The influence of the assessment of internet websites offering tourist services on the manner of purchase of holiday packages
Szopiński, Tomasz - In: Economic research 30 (2017) 1,2, pp. 1655-1668
Persistent link: https://www.econbiz.de/10012224887
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Measuring satisfaction and loyalty of guests based on Vietnamese hotel online reviews
Ha Nguyen Thi Thu; Tuan Tran Minh; Tu Nguyen Thi Ngoc; … - In: International journal of e-entrepreneurship and … 11 (2021) 2, pp. 1-17
Persistent link: https://www.econbiz.de/10012613254
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The interactive effects of online reviews on the determinants of Swiss hotel performance : a neural network analysis
Phillips, Paul; Zigan, Krystin; Silva, Maria Manuela Santos - In: Tourism management : research, policies, practice 50 (2015), pp. 130-141
Persistent link: https://www.econbiz.de/10011312630
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Word-of-mouth in social media : the case of Polish tourist industry
Deszczyński, Bartosz - In: International journal of management and economics 53 (2017) 4, pp. 93-114
The core objective of this paper is to determine the level of online dialogue in social media between the tourist industry leaders and their customers. This study applies sequential explanatory industry-representative comparison with statistical and qualitative analysis of online word-of-mouth...
Persistent link: https://www.econbiz.de/10012027004