Similar Search Results

LaTour, Kathryn A.; Carbone, Lewis P.; Goan, Suzie - In: Memorable customer experiences : a research anthology, (pp. 177-193). 2009

Persistent link: https://www.econbiz.de/10003902758

Oest, Rutger van; Heerde, Harald J. van; Dekimpe, Marnik G. - In: Marketing science : the marketing journal of the … 29 (2010) 4, pp. 721-737

Persistent link: https://www.econbiz.de/10008652611

Carù, Antonella; Cova, Bernard - In: Managing consumer services : factory or theater?, (pp. 91-108). 2014

Persistent link: https://www.econbiz.de/10010478148

Moe, Wendy W.; Fader, Peter - In: Journal of service research : JSR 12 (2009/10) 1, pp. 73-86

Persistent link: https://www.econbiz.de/10003878842

Reiff, Florian - 1998

Persistent link: https://www.econbiz.de/10013418462

Stevens, Robert E.; Bressler, Martin; Silver, Lawrence S. - In: Services marketing quarterly 37 (2016) 3, pp. 200-207

Persistent link: https://www.econbiz.de/10011537867

Costa, Dora L. - 1997

Persistent link: https://www.econbiz.de/10000630567

Paramount Communications Inc. <New York, NY> - New York, NY - 1989(1990) -

Persistent link: https://www.econbiz.de/10000503994

Vogel, Harold L. - 1986

Persistent link: https://www.econbiz.de/10000701169

Rosenzweig, Roy - 1983

Persistent link: https://www.econbiz.de/10000009554