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64,835
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Berger, Allen N.
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49
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27
Saunders, Anthony
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Correa, Ricardo
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Hughes, Joseph P.
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Fraser, Donald R.
24
Rose, Peter S.
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Strahan, Philip E.
23
Hannan, Timothy Hale
22
Shaffer, Sherrill
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Cetorelli, Nicola
21
Hassan, M. Kabir
21
Elyasiani, Elyas
19
Stiroh, Kevin J.
19
Stulz, René M.
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Acharya, Viral V.
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Kane, Edward J.
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Pilloff, Steven J.
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Wall, Larry D.
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White, Lawrence J.
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Wilson, Paul W.
17
Kaufman, George G.
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Kolari, James W.
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Mihov, Atanas
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Evanoff, Douglas Darrell
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Levine, Ross
15
Rajan, Raghuram Govind
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Shull, Bernard
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Tehranian, Hassan
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Amel, Dean F.
14
Calomiris, Charles W.
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Jagtiani, Julapa
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Journal of banking & finance
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Euromoney
102
Journal of financial services research : JFSR
70
Journal of money, credit and banking : JMCB
67
Economic review
58
The journal of finance : the journal of the American Finance Association
51
NBER working paper series
47
Finance and economics discussion series
46
Journal of economics & business
44
The review of financial studies
37
Zeitschrift für das gesamte Kreditwesen : Pflichtblatt der Frankfurter Wertpapierbörse
30
Economic policy review
29
The quarterly review of economics and finance : journal of the Midwest Economics Association ; journal of the Midwest Finance Association
29
Staff reports / Federal Reserve Bank of New York
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Economic perspectives
25
Federal reserve bulletin
25
Journal of financial economics
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Discussion paper / Centre for Economic Policy Research
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International journal of hospitality management
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Journal of business research : JBR
23
Journal of economics and finance
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NBER Working Paper
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Die Bank
21
Journal of financial stability
21
The journal of services marketing
21
Harvard business review : HBR
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Journal of financial and quantitative analysis : JFQA
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Working papers / Financial Institutions Center
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The journal of corporate finance : contracting, governance and organization
19
Working papers / Federal Reserve Bank of Chicago
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Review / Federal Reserve Bank of St. Louis
18
Review of quantitative finance and accounting
18
The American economic review
18
Applied economics
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Journal of retailing and consumer services
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The antitrust bulletin : the journal of American and foreign antitrust and trade regulation
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The journal of business : B
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Industrial marketing management : the international journal for industrial and high-tech firms
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ECONIS (ZBW)
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USB Cologne (EcoSocSci)
113
EconStor
64
OLC EcoSci
6
Other ZBW resources
4
RePEc
3
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1
Establishing the inter-relationship among the critical success factors of cross-selling
Raitani, Sonika
;
Dubey, Ashish
;
Vyas, Vishal
- In:
Bank parikrama : a journal of banking & finance : …
42
(
2017
)
3/4
,
pp. 66-94
Persistent link: https://www.econbiz.de/10012023622
Saved in:
2
A communication based perspective on customer relationship management (CRM) success
Zablah, Alex R.
-
2005
Persistent link: https://www.econbiz.de/10003953855
Saved in:
3
Marketing myopia
Levitt, Theodore
-
2008
-
Reprint
Persistent link: https://www.econbiz.de/10003681710
Saved in:
4
Customer focused marketing - a strategy for success
Brunt, Ron
- In:
Customer Relationship Management : the ultimate guide …
,
(pp. 231-234)
.
2001
Persistent link: https://www.econbiz.de/10003521897
Saved in:
5
America's service meltdown : restoring service excellence in the age of the customer
Pupo, Raul
-
2010
Persistent link: https://www.econbiz.de/10003942364
Saved in:
6
A model of customer relationship management and business intelligence systems for catalogue and online retailers
Phan, Dien D.
;
Vogel, Douglas R.
- In:
Information & management : the internat. journal of …
47
(
2010
)
2
,
pp. 69-77
Persistent link: https://www.econbiz.de/10003962462
Saved in:
7
What signifies success in e-CRM?
Kimiloǧlu, Hande
;
Zarali, Hülya
- In:
Marketing intelligence & planning
27
(
2009
)
2
,
pp. 246-267
Persistent link: https://www.econbiz.de/10009526379
Saved in:
8
Three keys to successful customer experience management
Whalen, Peter
;
Patti, Charles H.
- In:
Singapore management review : Asia Pacific journal of …
34
(
2012
)
1
,
pp. 12-16
Persistent link: https://www.econbiz.de/10009532230
Saved in:
9
Relationship marketing - the key of the success in business
Soca, Diana
- In:
Romanian economic and business review
6
(
2011
)
1
,
pp. 177-183
Persistent link: https://www.econbiz.de/10009305884
Saved in:
10
The impact of website attractiveness, consumer-website identification, and website trustworthiness on purchase intention
Lee, Zui Chih
;
Yurchisin, Jennifer
- In:
International journal of electronic customer …
5
(
2011
)
3/4
,
pp. 272-287
Persistent link: https://www.econbiz.de/10009489245
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