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64,835
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Berger, Allen N.
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49
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32
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27
Saunders, Anthony
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Cornett, Marcia Millon
25
Correa, Ricardo
25
Hughes, Joseph P.
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Fraser, Donald R.
24
Rose, Peter S.
24
Strahan, Philip E.
23
Hannan, Timothy Hale
22
Shaffer, Sherrill
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Cetorelli, Nicola
21
Hassan, M. Kabir
21
Elyasiani, Elyas
19
Stiroh, Kevin J.
19
Stulz, René M.
19
Acharya, Viral V.
18
Kane, Edward J.
18
Pilloff, Steven J.
18
Wall, Larry D.
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White, Lawrence J.
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Wilson, Paul W.
17
Kaufman, George G.
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Kolari, James W.
16
Mihov, Atanas
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Smith, Alan D.
16
Boyd, John H.
15
Evanoff, Douglas Darrell
15
Levine, Ross
15
Rajan, Raghuram Govind
15
Shull, Bernard
15
Tehranian, Hassan
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Amel, Dean F.
14
Calomiris, Charles W.
14
Humphrey, David B.
14
Jagtiani, Julapa
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National Bureau of Economic Research
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Journal of banking & finance
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109
Euromoney
102
Journal of financial services research : JFSR
70
Journal of money, credit and banking : JMCB
67
Economic review
58
The journal of finance : the journal of the American Finance Association
51
NBER working paper series
47
Finance and economics discussion series
46
Journal of economics & business
44
The review of financial studies
37
Zeitschrift für das gesamte Kreditwesen : Pflichtblatt der Frankfurter Wertpapierbörse
30
Economic policy review
29
The quarterly review of economics and finance : journal of the Midwest Economics Association ; journal of the Midwest Finance Association
29
Staff reports / Federal Reserve Bank of New York
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Economic perspectives
25
Federal reserve bulletin
25
Journal of financial economics
25
Discussion paper / Centre for Economic Policy Research
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International journal of hospitality management
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Journal of business research : JBR
23
Journal of economics and finance
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NBER Working Paper
23
Die Bank
21
Journal of financial stability
21
The journal of services marketing
21
Harvard business review : HBR
20
Journal of financial and quantitative analysis : JFQA
20
Working papers / Financial Institutions Center
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The journal of corporate finance : contracting, governance and organization
19
Working papers / Federal Reserve Bank of Chicago
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Review / Federal Reserve Bank of St. Louis
18
Review of quantitative finance and accounting
18
The American economic review
18
Applied economics
17
Journal of retailing and consumer services
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The antitrust bulletin : the journal of American and foreign antitrust and trade regulation
17
The journal of business : B
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Financial markets, institutions & instruments
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Industrial marketing management : the international journal for industrial and high-tech firms
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ECONIS (ZBW)
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USB Cologne (EcoSocSci)
113
EconStor
64
OLC EcoSci
6
Other ZBW resources
4
RePEc
3
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1
Establishing the inter-relationship among the critical success factors of cross-selling
Raitani, Sonika
;
Dubey, Ashish
;
Vyas, Vishal
- In:
Bank parikrama : a journal of banking & finance : …
42
(
2017
)
3/4
,
pp. 66-94
Persistent link: https://www.econbiz.de/10012023622
Saved in:
2
A communication based perspective on customer relationship management (CRM) success
Zablah, Alex R.
-
2005
Persistent link: https://www.econbiz.de/10003953855
Saved in:
3
Marketing myopia
Levitt, Theodore
-
2008
-
Reprint
Persistent link: https://www.econbiz.de/10003681710
Saved in:
4
Customer focused marketing - a strategy for success
Brunt, Ron
- In:
Customer Relationship Management : the ultimate guide …
,
(pp. 231-234)
.
2001
Persistent link: https://www.econbiz.de/10003521897
Saved in:
5
America's service meltdown : restoring service excellence in the age of the customer
Pupo, Raul
-
2010
Persistent link: https://www.econbiz.de/10003942364
Saved in:
6
A model of customer relationship management and business intelligence systems for catalogue and online retailers
Phan, Dien D.
;
Vogel, Douglas R.
- In:
Information & management : the internat. journal of …
47
(
2010
)
2
,
pp. 69-77
Persistent link: https://www.econbiz.de/10003962462
Saved in:
7
What signifies success in e-CRM?
Kimiloǧlu, Hande
;
Zarali, Hülya
- In:
Marketing intelligence & planning
27
(
2009
)
2
,
pp. 246-267
Persistent link: https://www.econbiz.de/10009526379
Saved in:
8
Three keys to successful customer experience management
Whalen, Peter
;
Patti, Charles H.
- In:
Singapore management review : Asia Pacific journal of …
34
(
2012
)
1
,
pp. 12-16
Persistent link: https://www.econbiz.de/10009532230
Saved in:
9
Relationship marketing - the key of the success in business
Soca, Diana
- In:
Romanian economic and business review
6
(
2011
)
1
,
pp. 177-183
Persistent link: https://www.econbiz.de/10009305884
Saved in:
10
The impact of website attractiveness, consumer-website identification, and website trustworthiness on purchase intention
Lee, Zui Chih
;
Yurchisin, Jennifer
- In:
International journal of electronic customer …
5
(
2011
)
3/4
,
pp. 272-287
Persistent link: https://www.econbiz.de/10009489245
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