Narrow search
Showing 1 - 10 of 632
Cover Image
Service management : operations, strategy, and information technology
Fitzsimmons, James A.; Fitzsimmons, Mona J. - 2006 - 5. ed., internat. ed.
Persistent link: https://www.econbiz.de/10002836504
Cover Image
Successful service operations management
Metters, Richard (contributor) - 2006 - 2. ed., internat. student ed.
Persistent link: https://www.econbiz.de/10002641785
Cover Image
Service management : operations, strategy, and information technology
Fitzsimmons, James A.; Fitzsimmons, Mona J. - 2004 - 4. ed., internat. ed.
Persistent link: https://www.econbiz.de/10001775518
Cover Image
Service management : an integrated approach to supply chain management and operations
Haksever, Cengiz; Render, Barry - 2013
Persistent link: https://www.econbiz.de/10013475014
Cover Image
Managing service companies : strategies for success
Irons, Ken - 1994
Persistent link: https://www.econbiz.de/10000348573
Cover Image
Die Zukunft der Dienstleistung : Fakten, Erfahrungen, Visionen
Mangold, Klaus (contributor) - 1997
Persistent link: https://www.econbiz.de/10000957817
Cover Image
Service management and employment systems in US and Indian call centers
Batt, Rosemary L.; Doellgast, Virginia; Kwon, Hyunji - In: Brookings trade forum (2005), pp. 335-360
Persistent link: https://www.econbiz.de/10003326740
Cover Image
Service management and employment systems in U.S. and Indian call centers
Batt, Rosemary L. (contributor);  … - 2005
Persistent link: https://www.econbiz.de/10003279767
Cover Image
Unifying service marketing and operations with service experience management
Kwortnik, Robert J.; Thompson, Gary M. - In: Journal of service research : JSR 11 (2008/09) 4, pp. 389-406
Persistent link: https://www.econbiz.de/10003853593