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How to save your brand in the face of a crisis
Johar, Gita V.; Birk, Matthias M.; Einwiller, Sabine A. - In: MIT sloan management review 51 (2009/10) 4, pp. 57-64
Persistent link: https://www.econbiz.de/10008657452
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Non-profit crisis leadership during the COVID-19 pandemic in India and the United States
Rosenbusch, Katherine; Gajjar, Krishna; Chatterjee, Aindrila - In: Human resource development international : HRDI 27 (2024) 1, pp. 106-132
Persistent link: https://www.econbiz.de/10015051768
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The handbook of crisis communication
Coombs, W. Timothy (ed.); Holladay, Sherry J. (ed.) - 2023 - Second edition
"Written as a tool for both researchers and communication managers, The Handbook of Crisis Communication is a comprehensive examination of the latest research, methods, and critical issues in crisis communication. Incorporating the views and research of more than 50 top scholars, the book...
Persistent link: https://www.econbiz.de/10013461705
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Weathering the storm : best practices for nonprofits in crisis
Kinsky, Emily S.; Drumheller, Kristina; Gerlich, R. Nicholas - In: International journal of nonprofit & voluntary sector … 19 (2014) 4, pp. 277-285
Persistent link: https://www.econbiz.de/10011378449
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Nonprofit organizations' use of social media in crisis communication
Shemberger, Melony - In: Social media and crisis communication, (pp. 227-237). 2018
Persistent link: https://www.econbiz.de/10011734329
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World vision's lack of vision : a case study of the 2014 gay hiring crisis
McCown, Nance - In: Social media and crisis communication, (pp. 238-249). 2018
Persistent link: https://www.econbiz.de/10011734330
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Denial, differentiation, and apology : on the use of apologia in crisis management
Hearit, Keith Michael; Roberson, Kasie Mitchell - In: Handbook of risk and crisis communication, (pp. 542-559). 2009
Persistent link: https://www.econbiz.de/10003771526
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Consumer responses to Mattel product recalls posted on online bulletin boards : exploring two types of emotion
Choi, Yoonhyeung; Lin, Ying-hsuan - In: Journal of public relations research : a quarterly … 21 (2009) 2, pp. 198-207
Persistent link: https://www.econbiz.de/10003847748
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The handbook of crisis communication
Coombs, W. Timothy (ed.); Holladay, Sherry J. (ed.) - 2010
Persistent link: https://www.econbiz.de/10003872738