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USA
Dienstleistungsqualität
43
Service quality
43
Consumer behaviour
38
Konsumentenverhalten
38
Customer satisfaction
27
Kundenzufriedenheit
27
United States
20
Ghana
19
Quality management
16
Qualitätsmanagement
16
Beziehungsmarketing
14
Relationship marketing
14
Marketing management
12
Marketingmanagement
12
Brand management
11
Markenführung
11
Online retailing
10
Online-Handel
10
Hospital
8
Internet marketing
8
Krankenhaus
8
Online-Marketing
8
Fast-food industry
7
Firm performance
7
Innovation adoption
7
Innovationsakzeptanz
7
Product quality
7
Produktqualität
7
Schnellgastronomie
7
service quality
7
B-to-B-Marketing
6
Business-to-business marketing
6
Corporate social responsibility
6
Gesundheitsversorgung
6
Health care
6
Lieferantenmanagement
6
PLS-SEM
6
Structural equation model
6
Strukturgleichungsmodell
6
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17
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Blankson, Charles
9
Prybutok, Victor R.
8
Boakye, Kwabena G.
4
Qin, Hong
3
Hossain, Muhammad Muazzem
2
Abdullah, ABM
1
Cao, Guangming
1
Cheng, Julian Ming Sung
1
Guzman, Francisco
1
Hinson, Robert
1
Juusola, Katariina
1
Kalafatis, Stavros P.
1
Koong, Kai S.
1
Kwon, Junhyuk
1
Landrum, Hollis T.
1
Liu, Lai C.
1
Omar, Ogenyi Ejye
1
Paswan, Audhesh
1
Paswan, Audhesh K.
1
Peak, Daniel A.
1
Roswinanto, Widyarso
1
Ryan, Sherry D.
1
Spears, Nancy
1
Strutton, David
1
Talukder, Majharul
1
Tran, Trang P.
1
Ying, Tingting
1
Zhang, Xiaoni
1
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Quality management journal : QMJ
2
European journal of marketing : EJM
1
IEEE transactions on engineering management : EM
1
Industrial marketing management : the international journal for industrial and high-tech firms
1
Information resources management ; Vol. 4
1
International journal of accounting and information management
1
International journal of bank marketing
1
International journal of nonprofit and voluntary sector marketing
1
International journal of services and standards
1
Journal of electronic commerce research : JECR
1
Journal of international consumer marketing
1
Journal of marketing management : MM
1
Operations management research : OMR ; advancing practice through theory
1
Socio-economic planning sciences : the international journal of public sector decision-making
1
The international journal of bank marketing : IJBM
1
Thunderbird international business review
1
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ECONIS (ZBW)
17
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1
A quantitative model for patient behavioral decisions in the urgent care industry
Qin, Hong
;
Prybutok, Victor R.
- In:
Socio-economic planning sciences : the international …
47
(
2013
)
1
,
pp. 50-64
Persistent link: https://www.econbiz.de/10009727543
Saved in:
2
Service quality in the USA and mainland China's fast-food restaurants
Qin, Hong
;
Prybutok, Victor R.
;
Peak, Daniel A.
- In:
International journal of services and standards
5
(
2009
)
4
,
pp. 291-315
Persistent link: https://www.econbiz.de/10003970445
Saved in:
3
Occurrences of online fraud complaints : 2002 through 2015
Koong, Kai S.
;
Liu, Lai C.
;
Qin, Hong
;
Ying, Tingting
- In:
International journal of accounting and information …
25
(
2017
)
4
,
pp. 484-504
Persistent link: https://www.econbiz.de/10011813871
Saved in:
4
The attraction of the sizzle : a service investment model
Boakye, Kwabena G.
;
Kwon, Junhyuk
;
Blankson, Charles
; …
- In:
Quality management journal : QMJ
19
(
2012
)
4
,
pp. 24-38
Persistent link: https://www.econbiz.de/10009659102
Saved in:
5
Measuring college students' choice criteria of credit cards : scale development and validation
Blankson, Charles
- In:
Journal of marketing management : MM
24
(
2008
)
3/4
,
pp. 317-344
Persistent link: https://www.econbiz.de/10003710274
Saved in:
6
Editorial: positioning strategies in industrial and B2B markets
Blankson, Charles
;
Kalafatis, Stavros P.
- In:
Industrial marketing management : the international …
81
(
2019
),
pp. 14-15
Persistent link: https://www.econbiz.de/10012107664
Saved in:
7
Market orientation : an option for universities to adopt?
Tran, Trang P.
;
Blankson, Charles
;
Roswinanto, Widyarso
- In:
International journal of nonprofit and voluntary sector …
20
(
2015
)
4
,
pp. 347-365
Persistent link: https://www.econbiz.de/10011493612
Saved in:
8
Retail bank selection in developed and developing countries : a cross-national study of students' bank-selection criteria
Blankson, Charles
;
Omar, Ogenyi Ejye
;
Cheng, Julian …
- In:
Thunderbird international business review
51
(
2009
)
2
,
pp. 183-198
Persistent link: https://www.econbiz.de/10003824278
Saved in:
9
College students consumption of credit cards
Blankson, Charles
;
Paswan, Audhesh
;
Boakye, Kwabena G.
- In:
The international journal of bank marketing : IJBM
30
(
2012
)
7
,
pp. 567-585
Persistent link: https://www.econbiz.de/10009668457
Saved in:
10
Relationalism in marketing channels and marketing strategy
Paswan, Audhesh K.
;
Blankson, Charles
;
Guzman, Francisco
- In:
European journal of marketing : EJM
45
(
2011
)
3
,
pp. 310-333
Persistent link: https://www.econbiz.de/10009010674
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