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Consumer behaviour
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17
Kolstad, Jonathan T.
16
Winter, Joachim
16
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15
Einav, Liran
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Heiss, Florian
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Gruber, Jonathan
14
Han, Heesup
14
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13
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13
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12
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10
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9
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9
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9
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9
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365
Journal of consumer research : JCR ; an interdisciplinary bimonthly
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Journal of retailing and consumer services
84
Journal of business research : JBR
83
International journal of hospitality management
80
NBER working paper series
75
Psychology & marketing
70
Journal of fashion marketing and management
61
The American economic review
47
American journal of agricultural economics
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40
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40
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40
American economic journal : a journal of the American Economic Association
38
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38
Journal of consumer behaviour : an international research review
34
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
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Discussion paper / Centre for Economic Policy Research
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Journal of international consumer marketing
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The review of economics and statistics
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Sport marketing quarterly : preferred journal of the Sport Marketing Association
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International journal of retail & distribution management
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Health care management review : HCM review
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The journal of services marketing
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Journal of sport management : the official journal of the North American Society of Sport Management
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Applied economics
28
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
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Journal of the Academy of Marketing Science
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Academy of Management journal : AMJ
27
International journal of sport management and marketing : IJSMM
27
Journal of business ethics : JOBE
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Services marketing quarterly
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Journal of advertising research
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Journal of marketing
26
Journal of consumer psychology : JCP : the official journal of the Society for Consumer Psychology
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Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
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Journal of advertising : official publication of the American Academy of Advertising
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Journal of travel and tourism marketing
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ECONIS (ZBW)
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EconStor
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USB Cologne (EcoSocSci)
71
Other ZBW resources
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16
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1
Restaurant tipping discrimination : evidence from a representative sample of US households
Jahan, Nusrat
;
Leschewski, Andrea
;
Davis, David E.
- In:
Journal of agricultural & food industrial organization
21
(
2023
)
2
,
pp. 117-127
Persistent link: https://www.econbiz.de/10014293769
Saved in:
2
A field study of customers' switching behavior for bank services
Manrai, Lalita A.
;
Manrai, Ajay K.
- In:
Journal of retailing and consumer services
14
(
2007
)
3
,
pp. 208-215
Persistent link: https://www.econbiz.de/10003458652
Saved in:
3
Social and equity inferences in customers' evaluation of services
Voss, Kevin E.
;
Jiménez, Fernando R.
- In:
Journal of marketing theory and practice
18
(
2010
)
3
,
pp. 219-232
Persistent link: https://www.econbiz.de/10003997666
Saved in:
4
Influence of the quality of food, service, and physical environment on customer satisfaction and behavioral intention in quick-casual restaurants : moderating role of perceived pri...
Ryu, Kisang
;
Han, Heesup
- In:
Journal of hospitality & tourism research : JHTR ; the …
34
(
2010
)
3
,
pp. 310-329
Persistent link: https://www.econbiz.de/10008648338
Saved in:
5
Understanding the effects of post-service experience surveys on delay and acceleration of customer purchasing behavior : evidence from the automotive services industry
Dholakia, Utpal M.
;
Singh, Siddharth S.
;
Westbrook, …
- In:
Journal of service research : JSR
13
(
2010
)
4
,
pp. 362-378
Persistent link: https://www.econbiz.de/10008736079
Saved in:
6
The managerial implications of an analysis of tourist profiles and international hotel employee service attitude
Kuo, Chun-min
- In:
International journal of hospitality management
28
(
2009
)
3
,
pp. 302-309
Persistent link: https://www.econbiz.de/10003855493
Saved in:
7
Understanding customers' service experience : review and research propositions
Khan, Arif K.
;
Metri, Bhimaraya A.
- In:
International journal of business environment : IJBE
4
(
2011
)
1
,
pp. 45-62
Persistent link: https://www.econbiz.de/10009155012
Saved in:
8
The effect of unrelated supporting service quality on consumer delight, satisfaction, and repurchase intentions
Wang, Xuehua
- In:
Journal of service research : JSR
14
(
2011
)
2
,
pp. 149-163
Persistent link: https://www.econbiz.de/10009266747
Saved in:
9
Cross-cultural competitive benchmarking of fast-food restaurant services
Min, Ho-key
;
Min, Hyesung
- In:
Benchmarking : an international journal ; BIJ
20
(
2013
)
2
,
pp. 212-232
Persistent link: https://www.econbiz.de/10009729971
Saved in:
10
The role of national culture on relationships between customers' perception of quality, values, satisfaction, and behavioral intentions
Wen, Chao
;
Qin, Hong
;
Prybutok, Victor R.
;
Blankson, Charles
- In:
Quality management journal : QMJ
19
(
2012
)
4
,
pp. 7-23
Persistent link: https://www.econbiz.de/10009659103
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