//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"USA"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Service quality and store desi...
Similar by subject
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
USA
Consumer behaviour
83,644
Konsumentenverhalten
81,194
Wettbewerb
40,650
Competition
36,520
Relationship marketing
26,376
Beziehungsmarketing
25,701
Theorie
23,726
Theory
23,192
Service quality
21,770
Dienstleistungsqualität
21,019
Einzelhandel
17,858
Customer satisfaction
15,535
Retail trade
15,258
Kundenzufriedenheit
13,952
Deutschland
13,154
Germany
10,597
United States
10,498
Brand management
8,768
Markenführung
8,714
Brand image
7,326
Markenimage
7,283
Online-Handel
6,989
Online retailing
6,962
Social Web
6,210
Social web
6,206
Electronic Commerce
5,904
E-commerce
5,670
Online-Marketing
5,570
Internet marketing
5,563
competition
5,303
Experiment
4,840
Markenartikel
4,836
Innovation
4,830
Brand
4,809
Preismanagement
4,596
Pricing strategy
4,594
Marketingmanagement
4,460
Bank
4,448
Marketing management
4,426
more ...
less ...
Online availability
All
Undetermined
1,839
Free
1,585
Type of publication
All
Article
7,193
Book / Working Paper
3,944
Journal
35
Other
8
Type of publication (narrower categories)
All
Article in journal
6,265
Aufsatz in Zeitschrift
6,265
Graue Literatur
1,942
Non-commercial literature
1,942
Working Paper
1,743
Arbeitspapier
1,615
Aufsatz im Buch
670
Book section
670
Hochschulschrift
356
Thesis
293
Collection of articles of several authors
210
Sammelwerk
210
Amtsdruckschrift
113
Government document
113
Case study
105
Fallstudie
105
Aufsatzsammlung
99
Collection of articles written by one author
99
Sammlung
99
research-article
68
Konferenzschrift
61
Bibliografie enthalten
58
Bibliography included
58
Lehrbuch
54
Textbook
53
Reprint
41
Conference proceedings
40
Conference paper
36
Konferenzbeitrag
36
Guidebook
25
Ratgeber
25
Statistik
25
Glossar enthalten
23
Glossary included
23
Statistics
23
Bibliografie
20
Systematic review
17
Übersichtsarbeit
17
Dissertation u.a. Prüfungsschriften
15
Advisory report
9
more ...
less ...
Language
All
English
10,638
German
358
Undetermined
159
French
31
Spanish
3
Finnish
2
Swedish
2
Hungarian
1
Polish
1
Russian
1
more ...
less ...
Author
All
Bloom, Nicholas
23
Einav, Liran
23
Stavins, Joanna
21
Lusk, Jayson L.
20
Schuh, Scott
20
Hanushek, Eric Alan
19
Jang, Soocheong
19
Winter, Joachim
19
Smith, Alan D.
18
McFadden, Daniel
17
Van Reenen, John
17
Agarwal, Sumit
16
Gaynor, Martin
16
Kolstad, Jonathan
16
Gruber, Jonathan
15
Heiss, Florian
15
Hortaçsu, Ali
15
Syverson, Chad
15
Han, Heesup
14
Levy, Daniel C.
14
Nunnenkamp, Peter
14
Waldfogel, Joel
14
Crew, Michael A.
13
Grewal, Dhruv
13
Kessler, Daniel P.
13
Leibtag, Ephraim
13
Rebitzer, James B.
13
Rivkin, Steven G.
13
Staiger, Douglas
13
Öhler, Hannes
13
Bronnenberg, Bart J.
12
Cawley, John H.
12
Dutta, Shantanu
12
Foster, Lucia
12
Hausman, Jerry A.
12
Hoxby, Caroline M.
12
List, John A.
12
Mattila, Anna S.
12
Nayga, Rodolfo M.
12
Rysman, Marc
12
more ...
less ...
Institution
All
National Bureau of Economic Research
118
USA / General Accounting Office
23
USA / Bureau of the Census
10
Edward Elgar Publishing
9
American Enterprise Institute for Public Policy Research
8
American Marketing Association
8
IGI Global
8
Federal Reserve Bank of Chicago
7
USA / Congress / Senate / Committee on the Judiciary / Subcommittee on Antitrust, Business Rights, and Competition
6
OECD
5
The Wharton Financial Institutions Center
5
USA / Congress / House of Representatives / Committee on the Judiciary
5
Friedrich-Schiller-Universität Jena
4
USA / Bureau of Foreign and Domestic Commerce
4
USA / Congress / Senate / Committee on Commerce, Science, and Transportation
4
Brookings Institution
3
Center for the Study of Industrial Organisation
3
Federal Reserve Bank of St. Louis
3
Harvard Graduate School of Business Administration
3
Institut für Wirtschaftswissenschaften <Wien>
3
USA / Congress / Senate / Committee on the Judiciary
3
USA / Economic Research Service
3
United States / Congress / House / Committee on the Budget / Task Force on Education and Employment
3
American Home Economics Association
2
Asaba Group <Natick, Mass.>
2
Cato Institute
2
Federal Reserve Bank of Chicago / Research Dept
2
Federal Reserve Bank of New York
2
Federal Reserve Bank of San Francisco
2
Food Industry Center
2
Hongkong / Securities and Futures Commission
2
INSEAD
2
Information Resources Management Association
2
Institut für Systemtechnik und Innovationsforschung
2
Max-Planck-Institut für Ausländisches und Internationales Patent-, Urheber- und Wettbewerbsrecht
2
National Retail Merchants Association
2
NetLibrary, Inc
2
New York Stock Exchange
2
Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
2
Russell Sage Foundation
2
more ...
less ...
Published in...
All
Working paper / National Bureau of Economic Research, Inc.
536
Journal of consumer research : JCR ; an interdisciplinary bimonthly
151
NBER working paper series
114
Journal of business research : JBR
97
Journal of retailing and consumer services
89
International journal of hospitality management
84
The electricity journal
78
The American economic review
74
Discussion paper / Centre for Economic Policy Research
70
Psychology & marketing
70
Journal of fashion marketing and management
64
American journal of agricultural economics
61
The review of economics and statistics
56
Economic inquiry : journal of the Western Economic Association International
50
American economic journal : a journal of the American Economic Association
47
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
45
Journal of political economy
43
Applied economics
42
Journal of marketing theory and practice
42
The review of financial studies
42
International journal of retail & distribution management
41
Journal of consumer affairs : official publication of the American Council on Consumer Interests
41
The journal of consumer marketing
41
Finance and economics discussion series
40
International journal of consumer studies
40
Journal of the Academy of Marketing Science
39
The journal of law & economics
39
The journal of services marketing
39
Journal of marketing
36
The Rand journal of economics
36
Discussion paper series / IZA
35
Journal of international consumer marketing
35
Sport marketing quarterly : preferred journal of the Sport Marketing Association
34
Services marketing quarterly
33
Journal of consumer behaviour : an international research review
32
Health care management review : HCM review
31
The journal of industrial economics
31
Industrial marketing management : the international journal for industrial and high-tech firms
30
Journal of sport management : the official journal of the North American Society of Sport Management
30
The quarterly journal of economics
30
more ...
less ...
Source
All
ECONIS (ZBW)
10,743
USB Cologne (EcoSocSci)
165
EconStor
134
Other ZBW resources
97
OLC EcoSci
16
RePEc
15
BASE
8
USB Cologne (business full texts)
1
ArchiDok
1
more ...
less ...
Showing
1
-
10
of
11,180
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Factors determining inshopping in rural US communities : consumers' and retailers' perceptions
Mullis, Katy
;
Kim, Minjeong
- In:
International journal of retail & distribution management
39
(
2011
)
5
,
pp. 326-345
Persistent link: https://www.econbiz.de/10009155493
Saved in:
2
US male generational cohorts :
retail
format preferences, desired
retail
attributes, satisfaction and loyalty
Brosdahl, Deborah J. C.
;
Carpenter, Jason M.
- In:
Journal of retailing and consumer services
19
(
2012
)
6
,
pp. 545-552
Persistent link: https://www.econbiz.de/10009655513
Saved in:
3
Understanding customers' service experience : review and research propositions
Khan, Arif K.
;
Metri, Bhimaraya A.
- In:
International journal of business environment : IJBE
4
(
2011
)
1
,
pp. 45-62
Persistent link: https://www.econbiz.de/10009155012
Saved in:
4
Compensatory solution : can it save a company from a service failure?
Tran, Trang P.
;
Roswinanto, Widyarso
;
Yunus, Erlinda Nusron
- In:
Services marketing quarterly
37
(
2016
)
2
,
pp. 80-97
Persistent link: https://www.econbiz.de/10011486830
Saved in:
5
Switching intention model development : role of service performances, customer satisfaction, and switching barriers in the hotel industry
Han, Heesup
;
Kim, Wansoo
;
Hyun, Sunghyup Sean
- In:
International journal of hospitality management
30
(
2011
)
3
,
pp. 619-629
Persistent link: https://www.econbiz.de/10009130566
Saved in:
6
Gender-moderating effect on e-shopping behavior : a cross-cultural study of the United States and Saudi Arabia
Heinrichs, John H.
;
Aali, Abdulrahman Yousef al-
;
Lim, …
- In:
Journal of global marketing
29
(
2016
)
1/5
,
pp. 85-97
Persistent link: https://www.econbiz.de/10011654069
Saved in:
7
The role of market devices for price and loyalty strategies in 20th century U.S. grocery stores
Hagberg, Johan
;
Kjellberg, Hans
;
Cochoy, Franck
- In:
Journal of macromarketing
40
(
2020
)
2
,
pp. 201-220
Persistent link: https://www.econbiz.de/10012213789
Saved in:
8
Service attribute boundary conditions of the service climate-customer satisfaction link
Mayer, David M.
;
Ehrhart, Mark G.
;
Schneider, Benjamin
- In:
Academy of Management journal : AMJ
52
(
2009
)
5
,
pp. 1034-1050
Persistent link: https://www.econbiz.de/10003906506
Saved in:
9
Does accessibility affect
retail
prices and
competition
? : an empirical application
Jiménez, Juan Luis
;
Perdiguero, Jordi
- In:
Networks and spatial economics : a journal of …
11
(
2011
)
4
,
pp. 677-699
Persistent link: https://www.econbiz.de/10009506792
Saved in:
10
Does accessibility affect
retail
prices and
competition
? : an empirical application
Jiménez, Juan Luis
;
Perdiguero, Jordi
-
2009
Persistent link: https://www.econbiz.de/10003846603
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->