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An exploration of the service...
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United Kingdom
Großbritannien
10
Service quality
9
Consumer behaviour
8
Dienstleistungsqualität
8
Beziehungsmarketing
7
Konsumentenverhalten
7
Marktforschung
7
Raumplanung
7
Relationship marketing
7
Stadtökonomik
7
Theorie
7
Theory
7
Urban economics
7
Regional economics
6
Regionalökonomik
6
Stadtraum
6
Customer satisfaction
5
Market research
5
Corporate culture
4
Deutschland
4
Firm performance
4
Franchising
4
Germany
4
Job satisfaction
4
Kundenzufriedenheit
4
Marketing
4
USA
4
United States
4
Unternehmenserfolg
4
Value co-creation
4
Betriebliche Wertschöpfung
3
Brand management
3
Corporate reputation
3
Customer integration
3
Customer service
3
Customer services quality
3
Customer value
3
Einzelhandel
3
Firmenimage
3
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English
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Caemmerer, Barbara
4
Wilson, Alan M.
4
Al-Shuridah, Obaid
1
Banerjee, Madhumita
1
Cooper, Adrian
1
Descotes, Raluca Mogos
1
Frimpong, Kwabena
1
Miller, Richard R.
1
Sarpong, Frederick Asafo-Adjei
1
Wilson, Alan
1
Wilson, Alan G. <Sir>
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The service industries journal
2
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
1
Journal of financial services marketing : JFSM
1
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
1
Store choice, store location and market analysis
1
The journal of applied business research
1
Tourism economics : the business and finance of tourism and recreation
1
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ECONIS (ZBW)
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1
Customer feedback mechanisms and organisational learning in service operations
Caemmerer, Barbara
;
Wilson, Alan M.
- In:
International journal of operations & production …
30
(
2010
)
3/4
,
pp. 288-311
Persistent link: https://www.econbiz.de/10003958058
Saved in:
2
An exploration of the service orientation discrepancy phenomenon in a public sector context
Caemmerer, Barbara
;
Wilson, Alan M.
- In:
The service industries journal
31
(
2011
)
3/4
,
pp. 355-370
Persistent link: https://www.econbiz.de/10008937450
Saved in:
3
An exploration of assimilating service relation strategies in the private and the public sector
Caemmerer, Barbara
;
Banerjee, Madhumita
- In:
Journal of relationship marketing : innovations & …
8
(
2009
)
1
,
pp. 68-79
Persistent link: https://www.econbiz.de/10003837026
Saved in:
4
Achieving relational objectives through sponsorship
Caemmerer, Barbara
;
Descotes, Raluca Mogos
- In:
The journal of applied business research
30
(
2014
)
6
,
pp. 1767-1783
Persistent link: https://www.econbiz.de/10010470474
Saved in:
5
Store and shopping-centre location and size : a review of British research and practice
Wilson, Alan G. <Sir>
- In:
Store choice, store location and market analysis
,
(pp. 160-186)
.
2015
Persistent link: https://www.econbiz.de/10011492711
Saved in:
6
Extending the relevance of TSA research for the UK : general equilibrium and spillover analysis ; discussion paper
Cooper, Adrian
;
Wilson, Alan
- In:
Tourism economics : the business and finance of tourism …
8
(
2002
)
1
,
pp. 5-38
Persistent link: https://www.econbiz.de/10001706631
Saved in:
7
The adoption of a retail-oriented marketing mix for bank branch operations
Wilson, Alan M.
- In:
The service industries journal
12
(
1992
)
3
,
pp. 404-413
Persistent link: https://www.econbiz.de/10001129787
Saved in:
8
Effect of inherent innovativeness and consumer readiness on attitudes to mobile banking
Frimpong, Kwabena
;
Al-Shuridah, Obaid
;
Wilson, Alan M.
; …
- In:
Journal of financial services marketing : JFSM
22
(
2017
)
4
,
pp. 187-201
Persistent link: https://www.econbiz.de/10011815915
Saved in:
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