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Employees' working life and performance of UK ethnic minority restaurants : a qualitative approach

Razzak, B. M.; Blackburn, Robert A.; Saridakis, George - In: Benchmarking : an international journal 29 (2022) 1, pp. 47-67

Persistent link: https://www.econbiz.de/10012990495

Key drivers of frontline employee generation of ideas for customer service improvement

Lages, Cristiana R.; Piercy, Nigel - In: Journal of service research : JSR 15 (2012) 2, pp. 215-230

Persistent link: https://www.econbiz.de/10009548670

Linkages of the hotel and restaurant industry : an international comparative analysis

Robles Teigeiro, Luis; Sanjuán Solís, Jesús - In: Tourism economics : the business and finance of tourism … 19 (2013) 1, pp. 37-62

Persistent link: https://www.econbiz.de/10009721793

How Workplace Discipline, Transformational Leadership, and Career Development Affect Employee Performance at the Royal Beach Hotel Seminyak Bali

Sukmana, IWK Teja; Pertiwi, Ni Putu Adella Tika; I … - 2022

This study examines the impact of workplace discipline, transformational leadership, and career development on employee performance at a five-star hotel in Bali. The study was conducted at the Royal Beach Seminyak Bali, which is a part of Accor Group’s MGallery Collection of boutique hotels....

Persistent link: https://www.econbiz.de/10013293187

Revisiting the role stress-commitment realtionship : can managerial interventions help?

Ackfeldt, Anna-Lena; Malhotra, Neeru - In: European journal of marketing : EJM 47 (2013) 3/4, pp. 353-374

Persistent link: https://www.econbiz.de/10009733028

International differences in job satisfaction : the effects of public service motivation, rewards and work relations

Westover, Jonathan H.; Taylor, Jeannette - In: The international journal of productivity and … 59 (2010) 8, pp. 811-828

Persistent link: https://www.econbiz.de/10008778194

The many benefits of employee well-being in organisational research

Wright, Thomas A.; Huang, Ching-chu - In: Journal of organizational behavior : OB ; the internat. … 33 (2012) 8, pp. 1188-1192

Persistent link: https://www.econbiz.de/10009673670

Reacting to the demands of service work : emotional resistance in the Coaching Inn Company

Sandiford, Peter John; Seymour, Diane - In: The service industries journal 31 (2011) 7/8, pp. 1195-1217

Persistent link: https://www.econbiz.de/10009154399

Job and work attitudes, engagement and employee performance : where does psychological well-being fit in?

Robertson, Ivan T.; Birch, Alex Jansen; Cooper, Cary - In: Leadership & organization development journal 33 (2012) 3, pp. 224-232

Persistent link: https://www.econbiz.de/10009576561

Development and application of a new measure of employee engagement : the ISA engagement scale

Soane, Emma; Bailey, Catherine; Alfes, Kerstin; Shantz, … - In: Human resource development international : enhancing … 15 (2012) 5, pp. 529-547

Persistent link: https://www.econbiz.de/10009671692

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