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E-commerce : a platform for integrated marketing ; case study on U.S. retailing
Schmidt, Inga D.; Döbler, Thomas; Schenk, Michael - 2000
Persistent link: https://www.econbiz.de/10001448721
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The relationship between trusting beliefs and Web site loyalty : the moderating role of consumer motives and flow
Gupta, Reetika; Kabadayi, Sertan - In: Psychology & marketing 27 (2010) 2, pp. 166-185
Persistent link: https://www.econbiz.de/10003945275
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Internetgestütztes Customer Relationship Management : internationale Fallstudien zu erfolgreichen Konzepten und deren Umsetzung in der Praxis
Bromberger, Jörg - 2004 - 1. Aufl.
Persistent link: https://www.econbiz.de/10002385281
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The role of etail quality, e-satisfaction and e-trust in online loyalty development process
Kim, Jiyoung; Jin, Byoungho; Swinney, Jane L. - In: Journal of retailing and consumer services 16 (2009) 4, pp. 239-247
Persistent link: https://www.econbiz.de/10003864515
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The mesh : why the future of business is sharing
Gansky, Lisa - 2010
Persistent link: https://www.econbiz.de/10008658128
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Kundennutzen in industriellen Geschäftsbeziehungen
Beutin, Nikolas - 2000 - 1. Aufl.
Persistent link: https://www.econbiz.de/10001499903
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Kulturabhängiges Qualitätserleben direkter Kunde-Mitarbeiter-Kommunikation
Mang, Paul - 1998
Persistent link: https://www.econbiz.de/10012699714
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Post-adoption online shopping continuance
Liu, Chuanlan; Forsythe, Sandra - In: International journal of retail & distribution management 38 (2010) 2/3, pp. 97-114
Persistent link: https://www.econbiz.de/10003964415
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Comparing mobile and Internet adoption factors of loyalty and satisfaction with online shopping consumers
Amoroso, Donald L.; Ogawa, Mikako - In: International journal of e-business research : an … 9 (2013) 2, pp. 24-45
Persistent link: https://www.econbiz.de/10009793135
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Trust development in e-services : a cohort analysis of Millennials and Baby Boomers
Obal, Michael; Kunz, Werner - In: Journal of service management 24 (2013) 1, pp. 45-63
Persistent link: https://www.econbiz.de/10009728599