Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"United States"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Quantifying the extent of temp...
Similar by subject
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
United States
Service quality
21,458
Dienstleistungsqualität
20,707
Customer satisfaction
15,272
Kundenzufriedenheit
13,687
Bewertung
13,158
Evaluation
13,015
Marktforschung
12,269
Consumer behaviour
9,156
Konsumentenverhalten
8,926
Relationship marketing
7,132
Beziehungsmarketing
7,081
Market research
6,833
Theorie
6,285
Theory
6,137
Zeit
5,122
Deutschland
5,038
Time
4,909
USA
4,057
Germany
4,009
Qualitätsmanagement
3,003
Quality management
2,906
Wirtschaftsprüfung
2,547
Financial audit
2,537
evaluation
2,279
Krankenhaus
1,982
Hospital
1,962
Health care
1,706
Gesundheitsversorgung
1,671
Customer service
1,502
Schätzung
1,466
Product quality
1,448
Gesundheitswesen
1,433
Produktqualität
1,430
Kundenservice
1,394
Online-Handel
1,386
Estimation
1,383
Online retailing
1,381
Health care system
1,372
Marketing
1,310
more ...
less ...
Online availability
All
Undetermined
530
Free
493
Type of publication
All
Article
2,435
Book / Working Paper
1,289
Journal
5
Other
1
Type of publication (narrower categories)
All
Article in journal
2,205
Aufsatz in Zeitschrift
2,205
Graue Literatur
696
Non-commercial literature
696
Working Paper
607
Arbeitspapier
606
Aufsatz im Buch
215
Book section
215
Hochschulschrift
122
Thesis
107
Collection of articles of several authors
67
Sammelwerk
67
Lehrbuch
49
Textbook
46
Collection of articles written by one author
45
Sammlung
45
Case study
34
Fallstudie
34
Aufsatzsammlung
30
Konferenzschrift
25
Glossar enthalten
21
Glossary included
21
Amtsdruckschrift
19
Bibliografie enthalten
19
Bibliography included
19
Government document
19
Conference proceedings
18
Reprint
17
Systematic review
9
Übersichtsarbeit
9
Bibliographie
8
CD-ROM, DVD
8
Guidebook
7
Ratgeber
7
Bibliografie
5
Handbook
5
Handbuch
5
Conference paper
3
Fallstudiensammlung
3
Konferenzbeitrag
3
more ...
less ...
Language
All
English
3,614
German
105
Undetermined
7
French
6
Italian
1
Russian
1
Author
All
Hanushek, Eric Alan
22
Viscusi, W. Kip
22
Figlio, David N.
17
Rivkin, Steven G.
13
Jang, Soocheong
12
Rebitzer, James B.
12
Staiger, Douglas
12
Smith, Jeffrey A.
11
Hamermesh, Daniel S.
10
Kniesner, Thomas J.
10
Han, Heesup
9
Woessmann, Ludger
9
Gruber, Jonathan
8
Harhoff, Dietmar
8
Huckman, Robert S.
8
Kane, Thomas J.
8
Kessler, Daniel P.
8
Pathak, Parag A.
8
Rockoff, Jonah E.
8
Ruhose, Jens
8
Aldy, Joseph E.
7
Christen, Elisabeth
7
Day, George S.
7
Hawkins, Del I.
7
Poterba, James M.
7
Prybutok, Victor R.
7
Rupp, Nicholas G.
7
Taylor, Lowell J.
7
Votruba, Mark
7
Ziliak, James P.
7
Aaker, David A.
6
Avery, Christopher
6
Bloom, Nicholas
6
Curcuru, Stephanie E.
6
Cutler, David M.
6
Doyle, Joseph J.
6
Einav, Liran
6
Goldhaber, Daniel D.
6
Kolstad, Jonathan T.
6
Kumar, V.
6
more ...
less ...
Institution
All
National Bureau of Economic Research
29
American Marketing Association
7
IGI Global
6
Edward Elgar Publishing
5
European Society for Opinion and Marketing Research
5
USA / General Accounting Office
5
OECD
3
Seminar on market modelling
3
United States / Congress / House / Committee on the Budget / Task Force on Education and Employment
3
AMACOM
2
Appraisal Institute <Chicago, Ill.>
2
Cato Institute
2
Federal Reserve Bank of St. Louis
2
Hongkong / Securities and Futures Commission
2
Indian Institute of Foreign Trade <Delhi>
2
London Business School
2
National Industrial Conference Board
2
Springer Fachmedien Wiesbaden
2
USA / Congress / House of Representatives / Committee on Banking and Financial Services
2
USA / Congress / Senate / Committee on Commerce, Science, and Transportation
2
University of Chicago / Center for Research in Security Prices
2
University of Minnesota / Department of Applied Economics
2
Weltbank
2
A. C. Nielsen Company <Chicago-Schaumburg, Ill.>
1
A. C. Nielsen Company <Northbrook, Ill.>
1
Academy of Marketing
1
Academy of Marketing / Conference <48., 2015, Limerick, Shannon>
1
Academy of Marketing / Conference <49., 2016, Newcastle-upon-Tyne>
1
American Management Association
1
American Management Association / Finance Division
1
American Management Association / Marketing Division
1
American Society for Quality
1
American Society for Testing and Materials / Committee on Environmental Assessment
1
American Society of Newspaper Editors
1
Arthur D. Little, Inc
1
Association for Health Services Research
1
Atlantic Economic Society
1
Brookings Task Force on Intangibles
1
Bucerius Law School
1
CESifo GmbH
1
more ...
less ...
Published in...
All
Working paper / National Bureau of Economic Research, Inc.
238
International journal of hospitality management
41
The review of financial studies
35
Health care management review : HCM review
32
The review of economics and statistics
29
Discussion paper / Centre for Economic Policy Research
28
Discussion paper series / IZA
26
NBER working paper series
25
The American economic review
24
Journal of business research : JBR
23
Journal of human resources : JHR
22
Journal of retailing and consumer services
21
The journal of services marketing
21
Journal of consumer research : JCR ; an interdisciplinary bimonthly
19
Academy of Management journal : AMJ
18
Economics of education review
17
Quality management journal : QMJ
17
American economic journal : a journal of the American Economic Association
16
Contemporary accounting research : a journal of the Canadian Academic Accounting Association
16
Economic inquiry : journal of the Western Economic Association International
16
Journal of financial and quantitative analysis : JFQA
16
The journal of finance : the journal of the American Finance Association
16
Auditing : a journal of practice & theory
15
Contemporary economic policy : a journal of Western Economic Association International
15
Journal of air transport management
15
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
15
Services marketing quarterly
15
The journal of structured finance
15
Working paper
15
Inquiry : a journal of health care organization, provision and financing
14
International journal of health care finance and economics
14
Journal of labor economics
14
Journal of health economics
13
CESifo working papers
12
International journal of contemporary hospitality management
12
International journal of market research : JMRS ; the journal of the Market Research Society
12
Journal of service research : JSR
12
Journal of the Academy of Marketing Science
12
Psychology & marketing
12
The quarterly review of economics and finance : journal of the Midwest Economics Association ; journal of the Midwest Finance Association
12
more ...
less ...
Source
All
ECONIS (ZBW)
3,697
USB Cologne (EcoSocSci)
20
RePEc
8
BASE
3
EconStor
2
Showing
1
-
10
of
3,730
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Understanding the effects of post-service experience surveys on delay and acceleration of customer purchasing behavior : evidence from the automotive services industry
Dholakia, Utpal M.
;
Singh, Siddharth S.
;
Westbrook, …
- In:
Journal of service research : JSR
13
(
2010
)
4
,
pp. 362-378
Persistent link: https://www.econbiz.de/10008736079
Saved in:
2
Understanding customers' service experience : review and research propositions
Khan, Arif K.
;
Metri, Bhimaraya A.
- In:
International journal of business environment : IJBE
4
(
2011
)
1
,
pp. 45-62
Persistent link: https://www.econbiz.de/10009155012
Saved in:
3
One experience and multiple reviews : the case of upscale US hotels
Torres, Edwin N.
;
Adler, Howard
;
Lehto, Xinran Y.
; …
- In:
Tourism review : the official journal of the AIEST
68
(
2013
)
3
,
pp. 3-20
Persistent link: https://www.econbiz.de/10010197675
Saved in:
4
The effect of expecting to evaluate on quality and satisfaction evaluations
Ofir, Chezy
;
Simonson, Itamar
-
1999
Persistent link: https://www.econbiz.de/10001453931
Saved in:
5
Social learning and local consumption amenities : evidence from Yelp
Anenberg, Elliot
;
Kuang, Chun
;
Kung, Edward
- In:
The journal of industrial economics
70
(
2022
)
2
,
pp. 294-322
Persistent link: https://www.econbiz.de/10013384666
Saved in:
6
Is sniping a problem for online auction markets?
Backus, Matthew
;
Blake, Tom
;
Masterov, Dimitriy V.
; …
-
2015
Persistent link: https://www.econbiz.de/10010496105
Saved in:
7
Does competition influence airline on-
time
performance?
Rupp, Nicholas G.
;
Owens, Douglas H.
;
Plumly, L. Wayne
- In:
Advances in airline economics : competition policy and …
,
(pp. 251-272)
.
2006
Persistent link: https://www.econbiz.de/10003383021
Saved in:
8
Earnings and ratings at Google Answers
Edelman, Benjamin
- In:
Economic inquiry : journal of the Western Economic …
50
(
2012
)
2
,
pp. 309-320
Persistent link: https://www.econbiz.de/10009577568
Saved in:
9
Flight delays and passenger preferences : an axiomatic approach
Bishop, John A.
;
Rupp, Nicholas G.
;
Zheng, Buhong
- In:
Southern economic journal
77
(
2011
)
3
,
pp. 543-556
Persistent link: https://www.econbiz.de/10009154966
Saved in:
10
The effect of the internet on performance and quality : evidence from the airline industry
Ater, Itai
;
Orlov, Eugene
- In:
The review of economics and statistics
97
(
2015
)
1
,
pp. 180-194
Persistent link: https://www.econbiz.de/10011327597
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
