Narrow search
Showing 1 - 10 of 5,954
Cover Image
The firm and worker loyalty
Eaton, Jonathan - 1988
Persistent link: https://www.econbiz.de/10000770683
Cover Image
Market leadership strategies for service companies : creating growth, profits, and customer loyalty
Terrill, Craig; Middlebrooks, Arthur - 2000
Persistent link: https://www.econbiz.de/10001350452
Cover Image
Market leadership strategies for service companies : creating growth, profits, and customer loyalty
Terrill, Craig - 2000
Persistent link: https://www.econbiz.de/10011479612
Cover Image
The practicable aspect of the Omni-channel retailing strategy and its impact on customer loyalty
Christoforou, Tandy; Melanthiou, Yioula - In: The synergy of business theory and practice : advancing …, (pp. 239-260). 2019
Persistent link: https://www.econbiz.de/10012105754
Cover Image
Applying transactional NPS for customer journey insight : case experiences and lessons learned
Følstad, Asbjørn; Kvale, Knut - In: Services marketing quarterly 39 (2018) 3, pp. 208-224
Persistent link: https://www.econbiz.de/10011940194
Cover Image
Indentifying the factors that influence retail customer loyalty and capitalising them
Cant, Michael C.; Toit, Michael du - In: International business and economics research journal 11 (2012) 11, pp. 1223-1232
Persistent link: https://www.econbiz.de/10009671140
Cover Image
Do customer acquisition cost, retention and usage matter to firm performance and valuation?
Livne, Gilad; Simpson, Ana; Talmor, Eli - In: Journal of business finance & accounting : JBFA 38 (2011) 3/4, pp. 334-363
Persistent link: https://www.econbiz.de/10009159877
Cover Image
The role of attachment in building consumer-brand relationships : an empirical investigation in the utilitarian consumption context
Belaid, Samy; Behi, Azza Temessek - In: The journal of product & brand management 20 (2011) 1, pp. 37-47
Persistent link: https://www.econbiz.de/10009007096
Cover Image
The moderating roles of risk and efficiency on the relationship between logistics performance and customer loyalty in e-commerce
Ramanathan, Ramakrishnan - In: Transportation research / E : an international journal 46 (2010) 6, pp. 950-962
Persistent link: https://www.econbiz.de/10009268984
Cover Image
Is the NPS a trustworth performace measure?
Kristensen, Kai; Eskildsen, Jacob - In: The TQM journal : the international review of … 26 (2014) 2, pp. 202-214
Persistent link: https://www.econbiz.de/10010253368